Table of Contents

How To Import WhatsApp Chats

How To Import WhatsApp Chats to Your Team Inbox

WhatsApp Chat Backup Plugin has been deprecated since 20th May 2024. We no longer support backing up chats using our Google Chrome Plugin

If you are a business trying to migrate your old WhatsApp Chats from WhatsApp Business App to Team Inbox, this tutorial helps you import WhatsApp chats into your Team Inbox.

Firstly, you will have to back up your chats to be later imported into the Team Inbox. This can be done via a WATI plugin.

To use this plugin, you must use a Chromium-based browser such as Google Chrome or Microsoft Edge.

To download the chat backup plugin on Google Chrome, use this link.

To download the chat backup plugin on Microsoft Edge, use this link.

There is also a detailed step-by-step guide that tells you how to easily and without coding backup WhatsApp Chats for free. 

CLICK TO VIEW How To Back Up WhatsApp Chat

Restore backed up WhatsApp Chats:

  1. Login to WATI and navigate to “Settings”.
  1. Navigate to “Import/Export Chats”.
  1. Upload the chat backup .ZIP file here and click "Start Import"
  1. Once done, you can go navigate back to Team Inbox and find all your chats.

How did we do?

Migrate your phone number to WATI from another BSP

Backup WhatsApp Chats