2021.04.1 - Released on May 2021

Jair García Updated by Jair García

Release Version Note

Tested in latest stable versions on windows:

  • Chrome: Version 90.0.4430.212 (Official Build) (64-bit)
  • Edge: Version 90.0.818.66 (Official build) (64-bit)
  • Firefox: 88.0.1 (64-bit)

Overall updates

  • Improve chat history loading speed - Implement caching

WATI Web Enhancement

  1. Automation
  • Basic Flow Builder feature - In "Set a condition" nodes, add more options: "greater than" and "less than" for number matching.
  • PRO plan: Advanced Flow Builder - Add a new option "Flow" that allows the user to trigger new flow from the current flow.
  • PRO plan: Advanced Flow Builder - Add a new option "Google Spreadsheet" that allows the user to connect to google account and add new/ update record in google sheet
  • PRO plan: Advanced Flow Builder - Add a new option "Update Topic" that allows the user to update the topic of the conversation that currently triggers the flow.
  1. Team Inbox
  • Link on message template shall be clickable
  1. Dashboard
  • Get more options for issue history and added download option for Agent Performance
  1. Template Message
  • When a media is uploaded on a template, we can delete it with the new "Delete media" button.

WATI Integrations

  • Shopify: Enhancement to send notifications to the shipping phone number if Billing Phone Number is set as default for sending messages and billing phone number is missing (or vice versa)
  • Zapier: Support showing list of template name to select when choose action "Send template message".
  • Zapier: Show the error message in more detail so that the user is able to resolve it by himself.
  • Support Facebook Ads showing in WATI: When the user clicks on FB ads, it will show ad content clearer with headline, body, URL.

Mobile App

  • Improve the loading time when uploading PDF Documents
  • Speed Performance Improvement the wati.io mobile version

WATI Bug Fixes

  • Fix the issue that some flag emojis aren't shown in the Google Chrome browser.
  • Fix the issue that the chat closed by agents is marked as Expired chats instead of Solved.

How did we do?

2021.05.1 - Released on July 2021

2021.03.1 - Released on Apr 2021