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PRO plan: Support export chat
Conversational Based Pricing
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What are the limitations of using WATI / WhatsApp APIs
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Backup WhatsApp Chats
How To Import WhatsApp Chats
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Everything you need to know about your WhatsApp Manager
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More from us!
Our Roadmap - See What's Planned
WhatsApp Chat Button Integration
Creating click-to-chat link
How To Add WhatsApp Number To Facebook or Instagram Pages
How can I create a QR Code for my WhatsApp Number?
How To Link WhatsApp Number To Facebook Page
Commerce Policy Rejection (CPR)
WATI and its Features
Team Inbox on WATI
WATI Account running Slow
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Copy Conversation URL
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Building your WATI chatbot
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Why is my flow not working?
Export and Import of Flows
How to collect data with Google Spreadsheets
Broadcast on WATI
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How to use interactive messages?
What are the supported languages for template update?
How many template messages can be submitted for WhatsApp approval?
What is the max numbers of template message submission?
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What is a template message?
Template Message Guidelines
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Are non-transactional messages allowed with WhatsApp Business APIs?
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WhatsApp Shop Plugin
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WATI Embedded Team Inbox in Zoho
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Get Notifications for new messages on WATI on Zoho CRM
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Make.com / Integromat
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WATI App Updates (Release Notes)
Released in 2022
2022.09.1 - Releasing on Dec 2022
2022.07.2 - Released on Oct 2022
2022.07.1 - Released on Sept 2022
2022.06.2 - Released on Aug 2022
2022.06.1 - Released on July 2022
2022.05.2 - Released on June 2022
2022.05.1 - Released on 18th May 2022
2022.04.2 - Released on 22nd April 2022
2022.04.1 - Released on 6th April 2022
2022.03.2 - Released on 25th Mar 2022
2022.03.1 - Released on Mar 2022
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2022.01.1 - Released on Feb 2022
Mobile App - Released 2022
Mobile version 3.0.0 - Released on 15th May 2022
Mobile version 3.1.1 - Released on 22nd June 2022
Mobile version 3.0.3 - Released on 22nd May 2022
Mobile version 2.9.0 - Released on 30th Apr 2022
Mobile version 2.8.0 - Released on 8th Apr 2022
Mobile version 2.7.1(hotfix) - Released 24th Mar 2022
Mobile version 2.7.0 - Released on 14th Mar 2022
Mobile version 2.6.0 - Released on 23rd Feb 2022
Mobile version 2.5.0 - Released on 15th Feb 2022
Mobile version 2.4.0 - Released on 29th Jan 2022
Mobile version 2.3.0 - Released on 20th Jan 2022
Mobile version 2.2.0 - Released on 7th Jan 2022
Released in 2021
2021.07.1 - Released on Jan 2022
2021.06.1 - Released on Nov 2021
2021.05.2 - Released on Sep 2021
2021.05.1 - Released on July 2021
2021.04.1 - Released on May 2021
2021.03.1 - Released on Apr 2021
2021.02.1 - Released on Mar 2021
2021.01.1 - Released on Feb 2021
Released in 2020
2020.12.1 - Released on Jan 2021
2020.11.1 - Released on Dec 2020
2020.10.1 - Released on Oct 2020
2020.09.1 - Released on Sept 2020
2020.08.1 - Released on Aug 2020
2020.07.1 - Released on July 2020
2020.06.1 - Released on May 2020
2020.05.1 - Released on May 2020
2020.04.1 - Released on Apr 2020
2021.07.1 - Released on Dec 2021
RBI e-Mandate Latest Guidelines
Terms, Privacy & Security
Table of Contents
Updated by Helpdesk
Meta is continuously trying to integrate its core Apps like Facebook, WhatsApp & Instagram to build a main seamless platform. Facebook has provided businesses the option to Add their WhatsApp Business number on their Facebook page.
1. Allows people visiting your page to interact with your business on WhatsApp.
2. Generate highly qualified leads when someone clicks on the WhatsApp button on your Facebook page.
3. Run Facebook Campaigns for 'Chat On WhatsApp' as a call to action.
How To Add WhatsApp Number To Facebook Page?
Make sure you have Admin access.
Step 1: Go to Facebook and click on your Facebook Page.
Step 2: Click on the settings of your page.
Step 3: Inside the 'Settings', scroll down the left menu and click on 'WhatsApp'.
Step 4: Add your country code and your WhatsApp number then click on 'Send Code'.
Step 5: You'll receive a code on your entered number. Enter the code to verify your number.
Step 6: Once successfully verified, you can add the WhatsApp button to your Facebook page.
How To Add WhatsApp Number To Instagram Page?
Instagram does not support adding a WhatsApp number directly to your page profile.
If you want to add your WhatsApp number to your Instagram page, you need to generate a link
For that. Then you need to put that link in the website section of your profile.
Step 1: Go to your Instagram profile and tap on 'Edit profile'.
Step 2: enter wa.me/YOUR_WA_Number in the website section.
E.g. wa.me/919876543210 where '91' will be your country code.
That's it. Now you have your WhatsApp number on your Instagram profile.
How To Add WhatsApp Chat Button To Website?
Adding a WhatsApp Chat Button to your website gives an easy way for your customers to talk to you directly and also reinforces confidence and trust in your business. A customizable chat button adds to your brand image and can be done for free.
Chat Button Settings:
STEP 1: Navigate to https://www.wati.io/whatsapp-chat-button/
STEP 2: Starting with the Button's background color, you can choose from the palette or enter the Hex Code of the color.
STEP 3: Next you can type in your CTA (Call to action) text which will be displayed on the chat button.
STEP 4: You can also customize the dimensions of your button and its positioning.
STEP 5: Continue to Chat Widget Settings.
Chat Widget Settings:
Enter the following brand details:
- Brand Name
- Brand Sub Title
- Phone Number With Country Code
- Welcome Text
- Default User Message
- Brand Image URL
- Background Color and CTA Text
- Border Radius
STEP 6: Click the Generate Widget Code.
STEP 7: You will see a code snippet, you need to copy the whole code by clicking the copy to clipboard.
STEP 8: Go to the main page of your website and open its HTML code.
STEP 9: Paste the code between the <head> and <body> tags for all the web pages you wish to show the widget on.
STEP 10: Validate the presence of the WhatsApp Chat Button on your site