How To Import WhatsApp Chats
How To Add WhatsApp Number On Facebook or Instagram Page
How should I choose a phone number for WhatsApp?
PRO plan: Support export chat
Backup WhatsApp Chats
How to migrate a phone number from one BSP to another?
Steps to use phone number that has been registered with Whatsapp Business before
How do I scan the QR Code on WATI Trial?
Can you call the WhatsApp number, that's already registered to use WhatsApp Business API?
How can I create a QR Code for my WhatsApp Number?
Can I get Green Tick Verification on my Personal Number?
How To Link WhatsApp Number To Facebook Page
What are the limitations of using WhatsApp Business APIs?
What kind of business will be rejected by WhatsApp?
Approve Messaging On-Behalf-Of your brand
How do I get Green Tick Verification for my business?
How long does it take to get approved for WhatsApp Business APIs?
What is the process to get approval for WhatsApp Business APIs?
Creating click to chat link
Facebook Business Manager ID
Embedded Sign Up
Facebook Business Verification
Why is Facebook Business Verification required?
What if the 'Start Verification' button is greyed?
How to check whether your business is verified?
What are the steps to get Facebook Business Verification?
What documents are required for Facebook Business Verification?
How can I contact Facebook Team for Business Verification Issues?
2021.05.2 - Released on Sep 2021
2021.05.1 - Released on July 2021
2021.04.1 - Released on May 2021
2021.03.1 - Released on Apr 2021
2021.02.1 - Released on Mar 2021
2021.01.1 - Released on Feb 2021
2020.12.1 - Released on Jan 2021
2020.11.1 - Released on Dec 2020
2020.10.1 - Released on Oct 2020
2020.09.1 - Released on Sept 2020
2020.08.1 - Released on Aug 2020
2020.07.1 - Released on July 2020
2020.06.1 - Released on May 2020
2020.05.1 - Released on May 2020
2020.04.1 - Released on Apr 2020
Types of Messages
What are template formatting rules?
What is the difference between template message and session message?
What is the max numbers of template message submission?
What is a template message?
Could I attach a PDF or image into a template message?
How to use interactive messages?
WATI CRM & APIs
What is the pricing for WATI CRMs & APIs?
What are the costs for sending messages?
How much is the setup cost for WATI CRM & APIs?
WhatsApp API Gateway
What are difference between BASIC plan and PRO plan
APIs & Integrations
Where can I find the documentation for WhatsApp Business APIs?
Key Differences Between WATI CRM and WATI WhatsApp API Gateway
Does WATI support Dialogflow Integration?
How can I send WhatsApp Message from Zoho CRM?
What if I need access to more APIs?
Where can I find WATI API Documentation?
Can I send OTP on WhatsApp?
How can I add webhooks using WATI or WhatsApp API Gateway?
Add-on: Google Spreadsheet Sender
What are fix variables for Shopify integration?
WhatsApp Shop Plugin
Zoho CRM Integration
WhatsApp Chat Button Integration
Shopify Integration for TRIAL user
What are fix variables for Woocomerce integration?
Team Inbox on WATI
How to change the topic name on chat?
What happens if someone you blocked messages you again?
How to use quick replies/canned replies?
What features does WATI Team Inbox offer?
How to start a new Chat?
How to add contact to Favorite?
How to add custom parameters?
How to download chats from WATI?
How to search and filter chats?
Automation - Building a chatbot
What features are available in advance flow builder
Advance flow builder: Update Attribute
Advance flow builder: Template
How to use Conditions for Flowbuilder
What and how to access Flow Builder?
Advance flow builder: Setup Assign Agent / Assign Team
How to use Questions for Flowbuilder
Advance flow builder: Setup Subscribe or Unsubscribe
Advance flow builder: Webhook
How to build a flow
How to create list message & message with reply button?
Advance Flow Builder: Time Delay
Export and Import of Flows
How to collect data using Google Spreadsheets
How to update data using Google Spreadsheets
Broadcast Messaging & Templates
How do I edit, delete or cancel a scheduled broadcast?
What is a Broadcast History?
What is a broadcast?
How do I add a new Broadcast?
Tips to send personalized media content broadcast to each number
How to send message to someone who is not in the Contact List?
Is there a limit of broadcast messages?
How can I search and filter Broadcasts?
Where can I see Broadcast Statistics & SMS Fallback?
How to submit template messages on WhatsApp Manager for WhatsApp API Gateway
What are the supported languages for template update?
How to avoid template message rejection?
What are the category values of Template Message?
How to export and import template messages from one environment to a new environment?
How to add buttons with template messages?
How do I create a Template Message?
Are non-transactional messages allowed with WhatsApp Business APIs?
What are actions in Template Messages Page?
How do I check and add credit to send broadcast template message
Personalization & Account Management
How to view, search and delete operator?
How to force logout a specific user from all active sessions?
Detail Access Menu of each Roles
How do I add more agents to my account?
How to add team and assign operator to team?
Account & Billing
How do I unsubscribe from WATI?
How can I download the past invoices?
What are the working hours for WATI Support Team?
How can I manage the billing and payment methods?
Personalize your account
Dashboard and Reports
Terms, Privacy & Security
Table of Contents
Updated by Jair García
Facebook is continuously trying to integrate its core Apps like Facebook App, WhatsApp & Instagram to build a main seamless platform.
We've recently seen that now we can send receive Instagram messages on the Facebook Messenger App and vice versa.
A long before that, Facebook provided the businesses the ability to Add their WhatsApp Business number on their Facebook page.
1. You can add your WhatsApp Business Number to your Facebook page means people can interact with your business on WhatsApp Itself.
2. You'll generate highly qualified leads when someone clicks on the WhatsApp button on your Facebook page.
3. You can now run Facebook Campaigns for 'Chat On WhatsApp' as a call to action.
let's see how you can add a WhatsApp number to your Facebook Page.
How To Add WhatsApp Number To Facebook Page?
To add a WhatsApp number to a Facebook page, you must be the 'Admin'.
Step 1: Go to Facebook and click on your Facebook Page.
Step 2: Click on the settings of your page.
Step 3: Inside the 'Settings', scroll down the left menu and click on 'WhatsApp'.
Step 4: Add your country code and your WhatsApp number then click on 'Send Code'.
Step 5: You'll receive a code on your entered number. Enter the code to verify your number.
Step 6: Once successfully verified, you can add the WhatsApp button to your Facebook page.
How To Add WhatsApp Number To Instagram Page?
Instagram does not support adding a WhatsApp number directly to your page profile.
If you want to add your WhatsApp number to your Instagram page, you need to generate a link
For that. Then you need to put that link in the website section of your profile.
Step 1: Go to your Instagram profile and tap on 'Edit profile'.
Step 2: enter wa.me/YOUR_WA_Number in the website section.
E.g. wa.me/919876543210 where '91' will be your country code.
That's it. Now you have your WhatsApp number on your Instagram profile.
How To Add WhatsApp Chat Button To Website?
Nowadays, everyone around you be it your friends, your clients or your colleagues uses WhatsApp and is also proven to be one of the most used social media platforms.
So why not add it to your website and that too for free?
Adding a WhatsApp Chat Button to your website gives an easy way for your customers to talk to you directly and also gives them more confidence and trust from your shop. Also, having a customizable chat button adds more to your brand image.
Chat Button Settings:
STEP 1: Click or paste this link in your browser. (https://www.wati.io/whatsapp-chat-button/)
STEP 2: You can then see options on the right to customize, start with the background color. You can choose from the palette or could also write the Hex Code of the color.
STEP 3: Next you can type in your CTA (Call to action) Text which will be displayed on the chat button.
STEP 4: Next you can customize the dimensions of your button and also if you want to position it at the Bottom-Left of your website or Bottom-Right.
STEP 5: Continue to Chat Widget Settings.
Chat Widget Settings:
In the chat widget, it is all about the chat window. You can start by typing in your Brand Name. You can also review all changes in the chat button preview at the bottom of the page.
Once you fill everything which includes: (Refer to the image below)
- Brand Name
- Brand Sub Title
- Phone Number With Country Code
- Welcome Text
- Default User Message
- Brand Image URL
- Background Color and CTA Text
- Border Radius
STEP 6: Click the Generate Widget Code.
STEP 7: You will see a code snippet, you need to copy the whole code by clicking the copy to clipboard.
STEP 8: Go to the main page of your website and open its HTML code.
STEP 9: Now find the <body> tag and paste the code above it.
STEP 10: Run and check if you have your WhatsApp Chat Button!
In this way, you can add a WhatsApp Chat widget to your website.