Custom Attributes for Whatsapp Flows

Madhavan Updated by Madhavan

Whenever a Whatsapp Flow is published a custom attribute with the Flow name as prefix gets created which will contain all the values entered in Flow as well as individual custom attributes for each field in the Flow gets created too.

For Eg: Consider a Flow is created with name "Lead" and the created Flow has three fields as shown below

The custom attribute generated for this flow will be "Lead_content" which will contain all the field values of the flow. The values in the attribute will be available in json format

{ "lead_screen_0_textinput_0": "Abhijeet", "lead_screen_0_textinput_1": "Delhi", "lead_screen_0_textinput_2": "India"}

In addition to this each field in flow will also have custom attributes created too

eg:

lead_screen_0_textinput_0 - Abhijeet

lead_screen_0_textinput_1 - Delhi

lead_screen_0_textinput_2 - India

The custom attributes generated for flows can be viewed in the "Whatsapp Flow Node" in chatbot builder when the concerned flow is selected or in the "Team Inbox" area as shown below.

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