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2022.01.1 - Released on Feb 2022

Dayana Updated by Dayana

Release Version Note

Tested in latest stable versions on windows:

  • Chrome: Version 97.0.4692.71 (Official Build) (64-bit)
  • Edge: Version 97.0.1072.62 (Official build) (64-bit)
  • Firefox: 96.0.1 (64-bit)

Overall Updates

  • Support Conversational Based Pricing
  • Optimize WATI.io speed for Mobile
Learn more about Conversational Based Pricing changes

WATI Updates

  1. Introduction of Credit Balance Indicator
  • You can see how many Free Conversations you have remaining from 1000
  • Buy credits from the menu bar
  1. Dashboard Analytics

Filter and track usage of:

  • User Initiated Conversations
  • Business Conversations Conversations
  1. Credit Balance Indicator - Low Credits
  • Your account credit balance needs to remain at $10 USD or above
  • You will be reminded to top up once your credit balance is depreciated
  1. Team Inbox
  • New UI: allow filtering conversation by "Tag"
  1. "Operator Management" screen
  • Send new email to end-user on detail access credential and guide to change password when administrator add new account in WATI
  1. Mobile APP updates
  • View Free Conversations & Credit Balance from the app

Integration WATI Updates

  1. Shopify
  • Allow using other custom variables in templates when using Shopify automated message, not just Shopify variables and system variables.
  1. Pabbly
  • New integration with Pabbly. For more detail please refer to: https://www.pabbly.com/connect/integrations/wati/

WATI Bug Fixes

  • Display media header in template messages
  • Solved chats assigned back to the agent
  • Ability to switch Auto - recharge settings on or off

How did we do?

2022.01.2 - Released on Feb 2022

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