What if the 'Start Verification' button is greyed?

UPDATE
To find your Facebook BMID, refer to this article
Alternatively, if you apply for WhatsApp API from here, your button will be automatically enabled.

What would you do if the start verification button greyed out on your Facebook Business Manager?

  • It's a very common issue that a lot of businesses are facing before applying for Facebook Business Verification.
  • To apply for WhatsApp Business API, it is a must to have your Facebook Business Account verified.
  • But things turn the table when you see the 'Start Verification' button under 'Business Info' is greyed out and you can not click on it.
What should I do if my Business Verification button is Greyed out?

Facebook business verification greyed out can be fixed with a small workaround.

Here are the steps to be followed -

  1. Go to this link: https://app.wati.io/assigned_access?subscriptionId=0
  2. Login with your Facebook Account
  3. Fill in the required details
  4. Choose your Facebook Business Manager Account
  5. Create a new WhatsApp account
  6. Complete the remaining steps

After you complete all steps, your "Start Verification" button will be enabled.

How did we do?

Why is Facebook Business Verification required?

How to check whether your business is verified?

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