# Summary
Testing your chatbot ensures that it responds correctly and functions as expected before deploying it to real users. This guide walks you through testing your chatbot using a personal or test WhatsApp number in WATI.

# Instructions

## Steps to Test Your Chatbot


1. Log into your WATI account.
2. Navigate to **Automations** → **Chatbots**.


 ![Chatbots](https://brainfish-storage-prod.s3.us-east-2.amazonaws.com/uploads/8e891fb2-b8da-40b6-8609-c45377c7118c/9dae2646-9004-44d8-9a17-2d27c3d82cb5/SCR-20250311-lkow.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Credential=AKIAUPPN5IL3QLQZLDSU%2F20250509%2Fus-east-2%2Fs3%2Faws4_request&X-Amz-Date=20250509T021442Z&X-Amz-Expires=3000&X-Amz-Signature=f11b0a1ad1894e9cb48422d6ddde9ed5c209ec4fd9b89e995d183834a7b8a3f9&X-Amz-SignedHeaders=host&response-content-disposition=attachment " =1474x611")



3. Select the chatbot you want to test.
4. Click on "**Free** **Chatbot** **Testing**" in the top-right corner.


 ![Free chatbot testing](https://brainfish-storage-prod.s3.us-east-2.amazonaws.com/uploads/8e891fb2-b8da-40b6-8609-c45377c7118c/9c815d4f-0d8f-4620-953e-f32f23e3e5bd/SCR-20250311-llkb.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Credential=AKIAUPPN5IL3QLQZLDSU%2F20250509%2Fus-east-2%2Fs3%2Faws4_request&X-Amz-Date=20250509T021442Z&X-Amz-Expires=3000&X-Amz-Signature=610e29acaf1f254d6d933c464760e35953be57d733f15a9870065ddbc8e76549&X-Amz-SignedHeaders=host&response-content-disposition=attachment " =1479x839")



5. Add your personal or test WhatsApp number.

* This number allows you to send test messages to your business’s WhatsApp number to verify chatbot responses.


:::info
**Important:** Click on **Save** after entering your test number.

:::


 ![Enter your personal or test Whatsapp number](https://brainfish-storage-prod.s3.us-east-2.amazonaws.com/uploads/8e891fb2-b8da-40b6-8609-c45377c7118c/15abd6da-45fc-429c-bb56-d84d62351bd7/SCR-20250311-lmhb.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Credential=AKIAUPPN5IL3QLQZLDSU%2F20250509%2Fus-east-2%2Fs3%2Faws4_request&X-Amz-Date=20250509T021442Z&X-Amz-Expires=3000&X-Amz-Signature=172c1092ed4c7c0c0ba6b420d1875a6b8b1b69a68e889a253969be180e0edda1&X-Amz-SignedHeaders=host&response-content-disposition=attachment " =744x418")



6. **Once saved, the "Test Chatbot" button should be enabled.**
7. **Click on the three dots (**`...`) and start a test conversation by:
   * **Scanning the QR code** with your phone where the test WhatsApp number is connected.
   * **Clicking on WhatsApp Web** if you're using the test WhatsApp number on a browser.


 ![Test the chatbot](https://brainfish-storage-prod.s3.us-east-2.amazonaws.com/uploads/8e891fb2-b8da-40b6-8609-c45377c7118c/b505e24c-e73c-4a48-b572-a9b0b9b14380/SCR-20250311-lngr.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Credential=AKIAUPPN5IL3QLQZLDSU%2F20250509%2Fus-east-2%2Fs3%2Faws4_request&X-Amz-Date=20250509T021442Z&X-Amz-Expires=3000&X-Amz-Signature=34aa312528eb9f9034c186f168397ab402008487bdc05180b6eb9f0f40ab8ca1&X-Amz-SignedHeaders=host&response-content-disposition=attachment " =1216x592")


### That’s it! You can now interact with the chatbot to ensure it responds as expected.


:::info
**Note:** You can test your chatbot for free using this feature. Chatbot triggers during testing will not incur any charges.

:::


---

# Frequently Asked Questions (FAQs)

## ==General Questions==


1. **Is chatbot testing in WATI free?**
   * Yes, you can test your chatbot for free. Chatbot triggers during testing will not incur any charges.
2. **Why should I test my chatbot before deploying it?**
   * Testing ensures that your chatbot responds correctly and functions as expected before interacting with real users.

## ==Testing Process==


3. **Can I test multiple chatbots in WATI?**
   * Yes, you can test multiple chatbots by selecting the chatbot you want to test from the Automations → Chatbots section.
4. **What is a test WhatsApp number?**
   * A test WhatsApp number is a personal or test number you add in WATI to send test messages to your business’s WhatsApp number and verify chatbot responses.
5. **What happens if I forget to click Save after adding my test number?**
   * If you don’t save the test number, the "Test Chatbot" button won’t be enabled, and you won’t be able to start a test conversation.




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