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How to force logout a specific user from all active sessions?

This article is only useful for Admin Role

Log User Out From Active Sessions

Sometimes we want users to be logged out of the WATI Dashboard or an active session for some reason.


A user in your company wants to work on something else and will no more be handling your WhatsApp Chat Inbox. So what you can do as an admin is to log the particular user from your active session.

It is fairly simple to do so.

How To Do This?

  1. Login to your WATI Dashboard
  2. Navigate to "User Management"
  1. Choose the operator you want to log out of and click on the three dots corresponding to the operator's name. You will see the last option as "Logout from active sessions"
  2. Click on it and the user would get logged out. You will see green toast notification at the top.

How did we do?

How to view, search and delete users?