Table of Contents

What and how to access Chatbot Builder?

Advanced Chatbot Builder features are included in the Pro & Business Plans only

1. Introduction:

This feature allows us to create a no-code chatbot and can reply to customer queries in pre-defined chatbots.

The difference between this feature and Automation-Reply material is that: "Automation-Reply material" can only reply to a single query, while "Chatbot Builder" can reply to customer's further queries base on chatbot setup.

2. How to access Chatbot Builder?

Chatbot Builder can be accessed from the Automation Page and navigating to chatbots in there.

How did we do?

How to build a chatbot?