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Conversational Based Pricing
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Introduction to Team Inbox
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How to add WhatsApp number to Facebook or Instagram pages
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Everything you need to know about your whatsapp number
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Team Inbox on WATI
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How to add an attribute in bulk to a list of contacts?
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Broadcast Sequence Sheet Add-on
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Personalize your account on WATI
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Template Messages on WATI
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Create a contact in WATI when a new lead comes into ZOHO CRM
Assign chats in WATI based on Lead owner in Zoho CRM
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Get Notifications for new messages on WATI on Zoho CRM
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WATI Embedded Team Inbox in Zoho
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How to set up Cash on Delivery (COD) payment mode for your Shopify store
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Shopify Integration for TRIAL user
Shopify Integrations for Paid WATI Users
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Create contact in HubSpot when new user messages your WhatsApp number
HubSpot WhatsApp Integration: Capture New WhatsApp Contacts To HubSpot For Free [Deprecated]
Make.com / Integromat
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LeadSquared WhatsApp Integration: Capture All New WhatsApp Contacts To LeadSquared
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WATI App Updates (Release Notes)
Released in 2023
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Beta Testing Program
Table of Contents
Updated by Helpdesk
Add a new Contact list
To add an attribute in bulk to a new list of contacts into WATI, we need to:
- Access the "Contacts" screen, click "Download Sample Excel" to download the Contacts import template
- Fill data into the file: the template already containing Name, Phone, Required Attributes: Allow Broadcast and Allow SMS, two sample columns of inputting attributes (Attribute 1 and Attribute 2)
- Allow Broadcast: If set to TRUE, allow this contact to receive the broadcast messages
- Allow SMS: If set to TRUE, allow this contact to receive the SMS messages
- For attributes, from column E onwards, the user can input attributes. Attribute column is a attribute name and value in the row is the attribute's value
- If with that attribute, the contact doesn't have any data, the user can leave it blank
- Select Import from excel, upload the inputted file and new imported contacts will be displayed with full attributes
Update attributes of existing contacts
To update attributes of existing contacts, firstly user need to download existing contact to excel file by selecting the "Export to Excel" button:
After download, the template will contain the full list of contact and their attributes.
User can update old attributes and amend new attributes data, by following step 2 and 3 above in case create and update attributes of new contacts.
Notes: The option to upload including Rewrite All and Skip All. "Rewrite All" means when uploading the file, if the contact is duplicated, it will use new data from the excel file. "Skip All" means if the contact is duplicated, it will keep old data from being overwritten.
If the user wants to add an attribute into the bulk of existing contacts, the user needs to choose "Rewrite All".
Please check the below article to know more on how to delete contact attributes in bulk.