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How to Integrate Shopify app to Wati paid account

Login to WATI account, Choose the Integration page from top menu, and click the "Shopify" icon.

Upon clicking, the user will need to provide Shopify App domain and click "Install"

Once done the Wati Shopify app will be integrated in the Wati account as shown below

The following functionalities are available in Wati Shopify app

1. Whatsapp Chat: When the WhatsApp chat option is enabled a WhatsApp chat icon gets displayed on your Shopify store site without the need of manually placing chat script on your store site, and the chat icon can be used by customers to communicate with your business via WhatsApp.

Users get the option to customize the WhatsApp chat icon according to their need from the Wati Shopify app itself

2. Enable the following Automated messages for your Shopify store site

Point to Note: For enabling the automated messages in WATI Shopify app, in addition to the WATI account subscription you will need to make another payment of $4.99. This payment is required by Shopify and not WATI to enable automated messages.

No

Automated Message

Description

1.

Abandoned Recovery message

Automated message will be sent when a user abandons the checkout page

2.

Order confirmation message

Automated message will be sent to user when an order is confirmed

3.

Order Shipment and Tracking URL

Automated message sent to user with tracking URL when the ordered item is shipped

4.

Order Fulfilled

Automated message will be sent when the order is fulfilled

5.

Cash On Delivery

Automated message will be sent when a COD order is placed by user

6.

Follow up after purchase

Automated message can be setup to be sent after X days from the order has been confirmed

7.

Return & Exchange request

Automated message will be sent when a refund is initiated

3. Catalog Setup : Enable the catalog feature for your Whatsapp API number and showcase all items in your Shopify store site on Whatsapp and collect orders by enabling the Shopify checkout feature

To know more about how to setup Shopify checkout flow for Catalog orders visit here

4. Opt-in : Enable opt-in pop up on your Shopify store site for collecting Whatsapp numbers of website visitors, so that you can re-engage with them by sending broadcast messages, initiating chatbot responses etc

5. Analytics: Get to view detailed analytics on Cash On Delivery and Abandoned cart automated messages that has been sent

How did we do?

Shopify Integration for TRIAL user

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