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How to add a tag to chat?

Helpdesk Updated by Helpdesk

All new conversations are created without any tags and you may add the tag depending on the issues that customers have. You could also search for the tags that you used before or any tags that you have in the Settings section. Use the following steps to add a tag:

  1. Click on the input field under the Tags title
  2. Type a new tag name
  3. ​PressPress Enter

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