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What should you do in case of payment failures?

Helpdesk Updated by Helpdesk

If your payments are failing, please ensure to check these -

  • International transactions should be enabled on your card
  • Online transactions should be enabled on your card
  • Check your transaction limit for both online and international transactions. Ensure it is more than the amount you're trying to pay on WATI

You can usually manage these settings on your Bank's Portal or Mobile app. You can even do so by calling your bank's customer care number.

Paypal can now be used in WATI. You can update your payment method directly via your billing portal in WATI, or reach out to us at hello@wati.io and we can help you! 

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