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What should you do in case of payment failures?

If your payments are failing, please ensure to check these -

  • International transactions should be enabled on your card
  • Online transactions should be enabled on your card
  • Check your transaction limit for both online and international transactions. Ensure it is more than the amount you're trying to pay on WATI

You can usually manage these settings on your Bank's Portal or Mobile app. You can even do so by calling your bank's customer care number.

Paypal can now be used in WATI for non-INR subscriptions. You can update your payment method directly via your billing portal in WATI, or reach out to us at billing@wati.io and we can help you! 
We have stopped using hello@wati.io for contacting customer support

How did we do?

How to check your billing history?

How can I download the past invoices?

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