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How to manage notifications and sound?

Notifications & Sounds

Notifications and sounds might be really important if client wants to be updated every single second to see who is on the other side.

Also, it can be quite annoying to get a lot of unwanted notifications so it's important to set this functionality to user's preferences.

Let's look at how we could manage both the sound and the notifications:

Step By Step Guide

  1. Click at user's avatar on the very right. It will open right panel, where one can find a button "Manage Notifications"
  1. On the opened page there are options to manage every notification that is supported by WATI
  1. Important: in order for notifications to work, check if notifications are allowed in browser. Sometimes it may take a reset for a page to apply new settings

Example: to allow for Google Chrome, follow these steps:

  1. Firstly click the three dots to the right of chrome tab and select settings
  1. After navigating to Settings, click on Privacy and Security -> Site Settings

  1. After that under site settings click notifications, and allow notifications for WATI or chosen personal environment

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