What are the costs for sending messages?

All incoming messages from customers to businesses are free.

Outgoing messages costs vary by country.

Generally, the cost is $0.005/message.

 

Example,
Consider the below conversation between a customer & a business "Fresh Produce"

 

Customer: Hello

Fresh Produce: Hi Alex, How can I help you?

Customer: I want to know about your store timings.

Fresh Produce: Sure, Our store is open from 9 AM to 7 PM

Customer: Ok. Thank you.

 

In the above case, we only charge for 2 messages that were sent by business "Fresh Produce"

Note:

WATI Monthly Plan provides 15,000 free session messages. So, you will be charged only after you exceed this limit.

WATI Annual Plan provides 50,000 free session messages.

 

Template Message Fee

  First 250K messages Next 750K messages Next
2M messages
Next
3M messages
Next
4M messages
Next
5M messages
Next
10M messages
> 25M messages
Argentina $0.0498 $0.0490 $0.0482 $0.0458 $0.0436 $0.0413 $0.0413 $0.0413
Brazil $0.0568 $0.0546 $0.0526 $0.0484 $0.0442 $0.0378 $0.0316 $0.0316
Chile $0.0703 $0.0694 $0.0679 $0.0660 $0.0660 $0.0660 $0.0660 $0.0660
Colombia $0.0120 $0.0114 $0.0106 $0.0094 $0.0094 $0.0094 $0.0094 $0.0094
Egypt $0.0824 $0.0806 $0.0781 $0.0745 $0.0745 $0.0745 $0.0745 $0.0745
France $0.0922 $0.0862 $0.0772 $0.0653 $0.0653 $0.0653 $0.0653 $0.0653
Germany $0.1030 $0.1014 $0.0997 $0.0950 $0.0904 $0.0857 $0.0857 $0.0857
India $0.0050 $0.0050 $0.0048 $0.0048 $0.0046 $0.0043 $0.0042 $0.0040
Indonesia $0.0288 $0.0284 $0.0281 $0.0272 $0.0265 $0.0254 $0.0242 $0.0242
Israel $0.0278 $0.0265 $0.0245 $0.0218 $0.0218 $0.0218 $0.0218 $0.0218
Italy $0.0504 $0.0497 $0.0490 $0.0467 $0.0445 $0.0422 $0.0422 $0.0422
Malaysia $0.0488 $0.0475 $0.0463 $0.0425 $0.0386 $0.0348 $0.0348 $0.0348
Mexico $0.0319 $0.0314 $0.0308 $0.0292 $0.0275 $0.0258 $0.0258 $0.0258
Netherlands $0.0960 $0.0932 $0.0889 $0.0834 $0.0834 $0.0834 $0.0834 $0.0834
Nigeria $0.0383 $0.0355 $0.0312 $0.0256 $0.0256 $0.0256 $0.0256 $0.0256
Pakistan $0.0304 $0.0293 $0.0278 $0.0258 $0.0258 $0.0258 $0.0258 $0.0258
Peru $0.0533 $0.0503 $0.0457 $0.0396 $0.0396 $0.0396 $0.0396 $0.0396
Russia $0.0572 $0.0558 $0.0542 $0.0499 $0.0456 $0.0412 $0.0412 $0.0412
Saudi Arabia $0.0312 $0.0298 $0.0276 $0.0247 $0.0247 $0.0247 $0.0247 $0.0247
South Africa $0.0240 $0.0227 $0.0208 $0.0181 $0.0181 $0.0181 $0.0181 $0.0181
Spain $0.0456 $0.0444 $0.0426 $0.0402 $0.0402 $0.0402 $0.0402 $0.0402
Turkey $0.0120 $0.0116 $0.0113 $0.0102 $0.0091 $0.0080 $0.0080 $0.0080
United Arab Emirates $0.0282 $0.0276 $0.0269 $0.0258 $0.0258 $0.0258 $0.0258 $0.0258
United Kingdom $0.0478 $0.0467 $0.0456 $0.0425 $0.0392 $0.0360 $0.0360 $0.0360
North America* $0.0102 $0.0100 $0.0096 $0.0088 $0.0078 $0.0070 $0.0070 $0.0070
Rest of Africa* $0.0691 $0.0673 $0.0656 $0.0605 $0.0553 $0.0503 $0.0503 $0.0503
Rest of Asia Pacific* $0.0606 $0.0596 $0.0587 $0.0557 $0.0528 $0.0498 $0.0498 $0.0498
Rest of Central & Eastern Europe* $0.0743 $0.0727 $0.0712 $0.0666 $0.0619 $0.0574 $0.0574 $0.0574
Rest of Latin America* $0.0618 $0.0606 $0.0594 $0.0559 $0.0523 $0.0487 $0.0487 $0.0487
Rest of Middle East* $0.0617 $0.0607 $0.0599 $0.0571 $0.0544 $0.0516 $0.0516 $0.0516
Rest of Western Europe* $0.0900 $0.0886 $0.0871 $0.0827 $0.0782 $0.0738 $0.0738 $0.0738
Other* $0.0456 $0.0456 $0.0456 $0.0456 $0.0456 $0.0456 $0.0456 $0.0456

 

*List of countries in a region

North America

Canada
United States

Rest of Africa

Algeria
Angola
Benin
Botswana
Burkina Faso
Burundi
Cameroon
Chad
Congo
Eritrea
Ethiopia
Gabon
Gambia
Ghana
Guinea-Bissau
Ivory Coast
Kenya
Lesotho
Liberia
Libya
Madagascar
Malawi
Mali
Mauritania
Morocco
Mozambique
Namibia
Niger
Rwanda
Senegal
Sierra Leone
Somalia
South Sudan
Sudan
Swaziland
Tanzania
Togo
Tunisia
Uganda
Zambia

Rest of Asia Pacific

Afghanistan
Australia
Bangladesh
Cambodia
China
Hong Kong
Japan
Laos
Mongolia
Nepal
New Zealand
Papua New Guinea
Philippines
Singapore
Sri Lanka
Taiwan
Tajikistan
Thailand
Turkmenistan
Uzbekistan
Vietnam

Rest of Central & Eastern Europe

Albania
Armenia
Azerbaijan
Belarus
Bulgaria
Croatia
Czech Republic
Georgia
Greece
Hungary
Latvia
Lithuania
Macedonia
Moldova
Poland
Romania
Serbia
Slovakia
Slovenia
Ukraine

Rest of Latin America

Bolivia
Costa Rica
Dominican Republic
Ecuador
El Salvador
Guatemala
Haiti
Honduras
Jamaica
Nicaragua
Panama
Paraguay
Puerto Rico
Uruguay
Venezuela

Rest of Middle East

Bahrain
Iraq
Jordan
Kuwait
Lebanon
Oman
Qatar
Yemen

Rest of Western Europe

Austria
Belgium
Denmark
Finland
Ireland
Norway
Portugal
Sweden
Switzerland

Other

All other countries not listed in the above regions or specifically listed in the above tables

How did we do?

What is the pricing for WATI CRMs & APIs?

How much is the setup cost for WATI CRM & APIs?

Contact