2020.06.1 - Released on May 2020

Dayana Updated by Dayana

Release Version Note

Tested in latest stable versions on windows:

  • Chrome: Version 83.0.4103.61 (Official Build) (64-bit)
  • Edge: 81.0.416.77 (Official build) (64-bit)
  • Firefox 76.0.1 (64-bit)
  • IE 11.1217.17763.0

WATI Enhancement

  • Allow filter by ticket status and also allows the agent to change ticket status:
    • New
    • Open
    • Pending
    • Solved
  • Support sending some file format that WhatsApp support:
    • Audio: audio/aac, audio/mp4, audio/amr, audio/mpeg, audio/ogg; codecs=opus
    • Note: The base audio/ogg type is not supported.
    • Document: Any valid MIME-type
    • Image: image/jpeg, image/png
    • Sticker: image/webp
    • Video: video/mp4, video/3gpp
Note: Only H.264 video codec and AAC audio codec is supported.
  • Showing attributes key and value in Contact for the agent to see it in the same view without click into detail to see
  • Have addons to be used in Google Sheet for WhatsApp Notification

How did we do?

2020.07.1 - Released on July 2020

2020.05.1 - Released on May 2020