How to enable WhatsApp Catalog feature for your WATI number

Sophia Updated by Sophia

To get started, go to the top menu in your WATI account choose the option “Catalog” and once done you get directed to the “Catalog setup page”. 

Complete all 4 steps to enable the Catalog feature for your WATI number 
  1. Create the Catalog

Catalog via Facebook

To send Whatsapp Catalog messages you need to create a FB Catalog in your Facebook Commerce Manager.

Catalog via Google Sheet

Catalog via Shopify

  1. Connect Catalog to Whatsapp Business Account 
  • Go to Whatsapp account in your Business settings. 
  • Choose your Whatsapp account 
  • Click on settings and then go to Whatsapp Manager 
  • On Left panel select Catalog
  • Choose the Catalog you want to connect to your Whatsapp Business account 

Watch this video on How to connect Catalog to a WhatsApp Account

  1. Assign WATI as Catalog Partner 
  • Go to Business Settings in FB Business Manager 
  • Click on Catalogs under Data sources from the left menu 
  • Then select your Catalog from the list on the right and choose the Option Assign Partner
  • Choose to assign a partner by “Business ID” 
  • In the partner Business ID enter the ID “ 272761826427695” 
  • Provide the permission to Manage Catalog and then click next

Watch this video on How to assign WATI as a WhatsApp Catalog Partner

  1. Enter Catalog ID to connect Catalog to WATI

Copy the Catalog Id from your Business settings page and hit the connect button 

Watch this video on How to connect Catalog to WATI

Once the above 4 steps are completed the Catalog feature will be enabled for your WATI number

How did we do?

How to send Catalog messages via Keyword action

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