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To get started, go to the top menu in your WATI account choose the option “Commerce”.
Once selected you will be directed to the Catalog Setup page as shown below where you will need to complete four steps to enable the catalog feature for your Wati WhatsApp API number.
Step 1: Create Catalog
You need to create the Catalog in Facebook Commerce Manager, Check the video below on how you can create a Catalog in Facebook commerce manager via Google Sheet or Shopify
Catalog via Google Sheet
- Watch this video on How to create a Catalog using Google Sheet.
Catalog via Shopify
- Watch this video on How to create Catalogs via Shopify.
Step 2: Connect Catalog to Whatsapp Business Account
- Select the option "Whatsapp account" in your Business settings.
- Once selected choose your Whatsapp account
- Click on settings and then select Whatsapp Manager
- Once done on Left panel select "Catalog" option
- Choose the Catalog from the drop down you want to connect to your Whatsapp Business account and hit submit
Watch this video on How to connect Catalog to a WhatsApp Account
Step 3: Assign WATI as Catalog Partner
- Go to Business Settings in FB Business Manager
- Select the option "Catalogs" under "Data sources" from the left menu
- Then select your Catalog from the list on the right and choose the Option Assign Partner
- Choose to assign a partner by “Business ID”
- In the partner Business ID enter the ID “ 272761826427695”
- Provide the permission to Manage Catalog and then click next
Watch this video on How to assign WATI as a WhatsApp Catalog Partner
Step 4: Enter Catalog ID to connect Catalog to WATI
Copy the Catalog Id from your Business settings page and hit the connect button
Watch this video on How to connect Catalog to WATI
Once the above 4 steps are completed the Catalog feature will be enabled for your WATI number and you can start to send Catalog messages.