How can I set out of office message?

To set out of office message on WATI, you must first set your office hours and then set an out of office message.

Steps to set your office hours

1. Navigate to 'Automation' --> 'Default Action' and click on the Set Working Hours button

Screenshot_2020-09-29_at_3.38.18_PM.png

2. Choose your working days and hours

Screenshot_2020-09-29_at_3.39.37_PM.png

3. Click 'Save'

 

Steps to set out of office message

1. Navigate to 'Reply Material' from the left navigation

2. Click on the 'Add Text' button

Screenshot_2020-09-29_at_3.41.25_PM.png

3. Add the Name and the Content and click 'Save'

4. Navigate back to 'Default Actions' and enable non-working hours checkbox and select the out of office reply material

Screenshot_2020-09-29_at_3.42.35_PM.png

 

Note: Out of office message once sent will not be sent for another 30 minutes for the same chat.

How did we do?

What and how to add a Default Action?

Setting working hours

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