Overview

How to book a demo with WATI?

Explore our Free trial

How do I scan the QR Code on WATI Trial?

PRO plan: Support export chat

What are the differences between WATI Standard and Pro plan

Key Differences Between WATI CRM and WhatsApp API Gateway

What is the pricing for WATI CRMs & APIs?

WhatsApp Pricing Update - New Conversation Categories

How to top-up WATI credits?

What is Conversation Based Pricing?

What are the costs of sending Business Initiated and User Initiated Conversations?

How to setup auto recharge for broadcast credit?

Get your own WATI custom Sub-domain

What is the difference between Whatsapp Business and WATI?

Get started with WATI

How to connect your Number in WATI

How to Subscribe to WATI

How to add contacts in WATI

What are possible common errors in embedded signup flow?

How do I add a new Broadcast?

How do I create a Template Message?

How to access WhatsApp Manager?

Our Roadmap - See What's Planned

How to add WhatsApp number to Facebook or Instagram pages

WhatsApp Chat Button Integration

Creating click-to-chat link

How can I create a QR Code for my WhatsApp Number?

How to change your display name on WATI

Guidelines to choose your Display Name

Phone Number Disconnected

Phone Number Connection Status

How to change your phone number on WATI

How to subscribe to account update web-hooks?

How to appeal to facebook if Business actually follows WhatsApp Commerce policies?

What kind of business will be rejected by WhatsApp?

Migrate your phone number to WATI from another BSP

How To Import WhatsApp Chats

Backup WhatsApp Chats

How should I choose a phone number for WhatsApp?

Steps to use phone number that has been registered with Whatsapp Business before

How can I contact Facebook Team for Business Verification Issues?

What if the 'Start Verification' button is greyed?

What documents are required for Facebook Business Verification?

What are the steps to get Facebook Business Verification?

How to check whether your business is verified?

Where to find the Facebook Business Manager ID?

Why is Facebook Business Verification required?

Green Tick Verification for your business

Everything you need to know about your WhatsApp Manager

How to check WhatsApp Business Account (WABA) Status?

Different types of chat status in WATI

Supported media types & sizes on WATI

Copy Conversation URL

WATI Account running Slow

What happens if someone you blocked messages you again?

How to download chats from WATI?

How to search and filter chats?

How to use quick replies/canned replies?

How to add custom parameters/attributes?

How to add a tag to chat?

How to add contact to Favorite?

How to start a new Chat?

What features does WATI Team Inbox offer?

How to delete contact attribute in bulk?

How to add an attribute in bulk to a list of contacts?

How do I search and sort contacts?

How do I remove contacts?

How can I edit a contact?

How to import contacts from Excel?

How to add attributes to a contact?

How to add a single contact?

Broadcast Sequence Sheet Add-on

Messaging limit for Click-to-WhatsApp Ads (CTWA)

How to allow users to Opt-Out or Unsubscribe from Broadcasts?

Troubleshoot common errors in WATI

How can I search and filter Broadcasts?

Where can I see Broadcast Statistics?

What is a Broadcast History?

How do I edit or delete a scheduled broadcast?

Is there a limit of broadcast messages?

How to send message to someone who is not in the Contact List?

Tips to send personalized media content broadcast to each number

How to make a Backward Flow

How does WATI Automation Feature work?

What is WATI Automation Feature?

What and how to setup Routing?

How do I add a Keyword Action?

What is Keyword Action?

How to use Flow Timer

How to use Fallback Message

Assign chats to your agents in Round Robin style

How to test a flow?

Why is my flow not working?

Advanced Flow Builder: Invoke New Flow

How to create list message & message with reply button?

Advance Flow Builder: Time Delay

Export and Import of Flows

Flow Builder: What is a node and how many types of node?

How to collect data with Google Spreadsheets

Advance flow builder: Template

What features are available in advance flow builder

Advance flow builder: Webhook

Advance flow builder: Update Attribute

Advance flow builder: Setup Assign User / Assign Team

Advance flow builder: Setup Subscribe or Unsubscribe

How to use Conditions for Flowbuilder

How to use Questions for Flow builder

How to build a flow

What and how to access Flow Builder?

How to use the Sequence feature?

How do I add a Reply Material?

What is a Reply Material?

Setting working hours

What and how to add a Default Action?

How can I set out of office message?

How to collect online payment for catalog orders using Razorpay payment gateway

Orders page to display Catalog orders

How to collect customer order details from Catalog cart messages in a Google Sheet

How to use Sync button for Catalog feature

How to trigger a reply message once the “View sent cart” catalog message is sent from customer

What are sets & How to create sets in your catalog

How to use WATI Flow builder to send Catalog Messages

How to send Catalog messages via Keyword action

How to enable WhatsApp Catalog feature for your WATI number

How to force logout a specific user from all active sessions?

How to view, search and delete users?

Detail Access Menu of each Roles

How to add team and assign user to team?

How do I add more users to my account?

Dashboard

How to check your billing history?

What should you do in case of payment failures?

How can I download the past invoices?

How do I unsubscribe from WATI?

What are the working hours for WATI Support Team?

How to change my timezone in WATI?

How to change language for WATI?

How to manage notifications and sound?

How can I update my WhatsApp Profile Picture & add business details?

How to use Google Drive to host media files for templates

Troubleshoot template message rejection

How to trigger a flow with template?

How to add buttons to templates?

Template Message Guidelines

How to get Opt-in for WhatsApp Messaging?

How to use interactive messages?

Are non-transactional messages allowed with WhatsApp Business APIs?

How to submit template messages on WhatsApp Manager?

How do I check and add credit to send broadcast template message

How to export and import template messages from one environment to a new environment?

How to add buttons with template messages?

How to avoid template message rejection?

Could I attach a PDF or image into a template message?

What are the supported languages for template update?

What is the max numbers of template message submission?

What are the category values of Template Message?

What are template formatting rules?

What is a template message?

What are actions in Template Messages Page?

What is the difference between template message and session message?

How do I increase the expiry time of chats?

CTWA feature in WATI

CTWA Feature Highlights on WATI

What features do WATI Mobile Apps have?

What does WATI Mobile App do?

How to trigger Whatsapp Shop using Templates

Why Whatsapp Message Sender is not working?

Why Google Sheet Automation is not working?

Add-on: Google Sheet Automation

Add-on: Google Spreadsheet WhatsApp Message Sender

WhatsApp Shop Plugin

Create a contact in WATI when a new lead comes into ZOHO CRM

Assign chats in WATI based on Lead owner in Zoho CRM

Convert first time visitors to Zoho Lead/Contact using Zoho Flows

Get Notifications for new messages on WATI on Zoho CRM

How to send template message using Zoho CRM Workflow?

How to get Contact Attributes from WATI into Zoho CRM Leads/Contacts?

Why is my ZOHO integration not working?

Zoho CRM Integration

WATI Embedded Team Inbox in Zoho

How to send template message using Zoho CRM Extension?

How to Add Product Images in Abandoned Cart Message

What does COD and Abandoned Cart in analytics represent?

Why are my Cash on Delivery Messages (COD) not sending in Shopify?

How to add/import Shopify Contacts into WATI

How to create a COD (Cash on Delivery) Template

How to set up Cash on Delivery (COD) in Shopify

How to use pre-defined variables in Shopify?

What are fixed variables for Shopify integration?

Shopify Integration for TRIAL user

Shopify Integrations for Paid WATI Users

How to use pre-defined variables in WooCommerce?

What are fixed variables for Woocomerce integration?

WooCommerce Integration

Create contact in HubSpot when new user messages your WhatsApp number

HubSpot WhatsApp Integration: Capture New WhatsApp Contacts To HubSpot For Free [Deprecated]

Hubspot Integration

Zapier Webhook Integration

Zapier Native Integration

Zapier Integration

Calendly Integration via Pabbly

Make.com Integration (Formerly Integromat)

WhatsApp Templates for Leadsquared

WATI LeadSquared Integration

LeadSquared WhatsApp Integration: Capture All New WhatsApp Contacts To LeadSquared

Does WATI support Dialogflow Integration?

WhatsApp and Razorpay Integration

Google Calendar Integration

Are your file attachment names appearing as null or untitled?

Where can I find the WATI API Endpoint URL and Bearer Token?