How to Add Product Images in Abandoned Cart Message

Sophia Updated by Sophia

This article will go through how you can add images to your abandoned cart messages.

  1. Go to "Broadcast" > "Template Messages" > "New Template Message"
  2. Click "Start from Scratch"

  1. Enter in the template name, type and language
  2. Then choose the media option in the Header section. 
  3. Next click the button “Add variable” and choose the given attribute “product_image_url”.
The attribute "product_image_url" should only be used in creating Abandoned Cart & Cash on Delivery template messages for the Shopify App.
For the sample content for {{product_image_url}}; use the link ""
  1. Enter your desired content.
  2. Next, Save and Submit the template.
  3. Once the submitted template is approved, go to your WATI Shopify app page and enable the abandoned cart message with the submitted template. 

How did we do?

What does COD and Abandoned Cart in analytics represent?