Table of Contents

Introduction to Team Inbox

WATI Team Inbox is capable of the below features:

  • start and end live chats
  • send messages
  • assign tickets to the operators
  • add contacts to favourites
  • change topic name
  • add quick replies
  • add custom parameters (personal contact information) to the contacts
  • Search and filter the contacts
  • Add Notes
  • Download Chats
  • Trigger Flows
  • Send Template Messages

Please check the below demo video to get a better understanding:


How did we do?

How to create a template message?

WhatsApp account profile set-up