2021.07.1 - Released on Jan 2022

Nhi Luong Updated by Nhi Luong

Release Version Note

Tested in latest stable versions on windows:

  • Chrome: Version 96.0.4664.93 (Official Build) (64-bit)
  • Edge: Version 96.0.1054.43 (Official build) (64-bit)
  • Firefox: 95.0 (64-bit)

Overall Updates

  • New UI official launch!

To switch to new UI, just click on the top-right corner and select "Test new UI"

  • New language supported: Portuguese (Yay!)
  • Enhance security by clearing EXIF info for uploaded images
  • Enhance speed in "Team Inbox" screen that enable operator to support customer faster

WATI Web Enhancement

  1. Team Inbox
  • "Topic" is no longer available. Instead, we have "Tags" which allow user to add multiple "tags" per each tickets.
  1. Dashboard
  • Enhance performance when getting report.
  1. Automation
  • Flow Builder PRO plan: Update to flow trigger logic: In the past, you cannot build circular loops. With this enhancement, you can build circular loops.
  1. Operator Management
  • New role "Automation Manager": This role can access to "Automation" menu only.
  1. Broadcast
  • Adding full list of languages supported (that WhatsApp allowed) into Template Message

Integration

  1. Shopify: Allow to add abandoned check out URL, order shipment tracking URL into "Call to Action" button in Template message
  2. WooCommerce: Allow to add abandoned check out URL, order shipment tracking URL into "Call to Action" button in Template message

API

  1. API: /sendSessionMessage API: to support list messages and quick reply buttons

WATI Bug Fixes

  • Fix the issue that Flow cannot proceed when list message option over 20 characters is selected
  • Update new version for Chrome Chat backup extension
  • Fix the issue Chats page doesn't get refreshed once the chat is assigned to an agent/operator

How did we do?

Our Roadmap - See What's Planned

2021.06.1 - Released on Nov 2021

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