Table of Contents

Detail Access Menu of each Roles

Role/Menu

Team Inbox

Contacts

Broadcast

Template

Automation

Dashboard

API Docs

Settings

User Management

Tenants

Webhooks

Integration

Billing

Administrator

​✔

​✔

​✔

​✔

​✔

​✔

​✔

​✔

​✔

​✔

​✔

​✔

Broadcast Manager

​✔

Template Manager

​✔

Operator

​✔

Developer

​✔

​✔

Contact Manager

​✔

Dashboard Viewer

​✔

Trial

​✔

​✔

​✔

Automation Manager

Billing Manager

Note: For the TRIAL role, basically can access ALL screens from our WATI. However, some features can only be available after the user completed the payment. In the above chart, it is ⚠.

1 Administrator Role:

Below menu will be seen by Administrator role, that is: Team Inbox, Contacts, Broadcast, Automation, Dashboard, API Docs, Settings, User Management, Integration, Webhooks

2 Broadcast Manager Role:

Below menu will be seen by the Broadcast Manager role, that is: Broadcast

Note: Broadcast Manager can view all available broadcasts, can create new broadcasts, can buy credits

3 Template Manager Role:

Below menu will be seen by the Template Manager role, that is: Templates

4 Operator Role:

Below menu will be seen by Operator role, that is: Team Inbox

5 Developer Role:

The below menu will be seen by the Developer role, that is: API Docs, Webhooks.

6 Contact Manager Role:

The below menu will be seen by the Contact Manager role, that is: Contacts. Contact managers with the default team will have access to all contacts. Contact managers can only see contacts under the non-default team(s) they belong to if they are not a member of the default team.

7 Dashboard Viewer Role:

The below menu will be seen by the Dashboard Viewer role, that is: Dashboard.

8 Automation Manager Role:

9 Billing Manager Role

How did we do?

How to view, search and delete users?

How to add team and assign user to team?

Contact