2021.01.1 - Released on Feb 2021

Nhi Luong Updated by Nhi Luong

Release Version Note

Tested in latest stable versions on windows:

  • Chrome: Version 87.0.4280.141 (Official Build) (64-bit)
  • Edge: Version 87.0.664.75 (Official build) (64-bit
  • Firefox: 84.0.2 (64-bit)
  • IE 11.1082.18362.0

WATI Web Enhancement

  • Improve performance loading in the Dashboard screen
  • Release developer doc portal for Whatsapp chat API
  • Allow selecting flow from Team Inbox screen to reply customer
  • Allow OPERATOR to assign the conversation to other agents or teams
  • Add more filter "Unread" in TeamInbox screen
  • Add new status of ticket: "Broadcast" for the conversation that there don't have any further communication
  • Change the behavior of ticket update: if the user changes the ticket to another status e.g. Solved/Pending, then the selected ticket will not move to the top unless trying to refresh (F5): This allows the user to continue to go through other tickets below.
  • Support register using google OAuth in WATI spreadsheet plugin
  • Add integration with WhatsApp Shop in Integration page
  • Allow sending video material when setup keyword
  • Allow edit/delete topic names and attributes throughout the system
  • Allow adding caption for reply material types Image, Document, and Video
  • New integration with Woocommerce
  • New API to assign operator: /assignOperator
  • Add new field validWhatsAppNumber (true/false) in API /sendTemplateMessage return if the sending number is valid WhatsApp number

WATI PRO Plan

  • Support webhook in Flow Builder
  • Allow assign agent, assign team steps in Flow Builder
  • Allow to configure the validation failed behavior settings under Advanced Option in Flow Builder
  • Allo subscribe broadcast, Unsubscribe broadcast, Update Contact Attributes in Flow Builder

Mobile App

  • Support sending stickers
  • Remove notification for broadcast sending message
  • Enhance to search text throughout contacts and messages in team inbox of the mobile version
  • Add more filter "Unread" in TeamInbox screen
  • Add new status of ticket: "Broadcast" for the conversation that there don't have any further communication

 

How did we do?

2021.02.1 - Released on Mar 2021

2020.12.1 - Released on Jan 2021

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