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What features are available in advance flow builder

Helpdesk Updated by Helpdesk

Advanced Flow Builder features are an add-on to the regular plan and are charged separately

In Advanced Flow-builder, you can add and monitor up to 25 flows (instead of 10 in our standard plan). You can integrate with Google Sheets to send or collect data from your customers through automation.

In advance flow builder, we also have below features:

  1. Subscribe and Unsubscribe: This action will update the contact to be able to receive the broadcast messages from WATI or not. For more detail, users can visit here: Advance flow builder: Setup Subscribe or Unsubscribe
  2. Update Attribute: This action will update the contact's attributes to monitor the contact's detailed information later. Please check out detail here: Advance flow builder: Update Attribute
  3. Assign Agent and Assign Team: This will assign the current ticket to the selected agent, the selected team(s). For more detail, Advance flow builder: Setup Assign Agent / Assign Team
  4. Webhook: This allows users to involve the webhook in the current flow. Visit here for more detail: Advance flow builder: Webhook
  5. Template: This allows users to send a template message as a step in a flow. Visit here for more detail: Advance flow builder: Template
  6. Update Chat Status: This allows users to change the status of the chat. (eg. Solved, Pending, Closed and more)
  7. Invoke New Flow: This allows users to trigger a new flow within the flow being executed.
  8. Set Tags: This allows users to set tags for the current chat, which can be seen from the Team Inbox as well.
  9. Time Delay: This allows users to set a time delay in between the flow or in between two nodes, the time delay can last from 1 second to 10 minutes.

How did we do?

Advance flow builder: Template

Advance flow builder: Webhook