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Supported media types & sizes on WATI

Helpdesk Updated by Helpdesk

Supported media types & sizes on wati

The following media types & limits are applied in all sections of Wati, including -

  • Chatbots
  • Templates
  • Reply material
  • Team inbox

Images taller than 1.91:1 aspect ratio are cropped vertically. To communicate the crux in such images, plan to present the most important information at the center of the image.

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Different types of chat status in WATI

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