Table of Contents

How to add operators and create teams

We have stopped using for contacting customer support. Please email us at for any support/technical queries or at for any billing issues.

You can add more users to your account using the WATI Dashboard.

Please follow these steps to add a user:

  1. On the top panel on WATI, select 'User Management'
  1. On the next screen, click on the 'Add User' button (make sure you are in the "Operators" section)
  1. Fill in operator details and click the 'Save' button.

Remark: If you have met the upper limit of users, you will need to upgrade to add more users. Please contact 

How did we do?

WhatsApp account profile set-up

Auto replies and OOO messages