Getting Started
WhatsApp Number
How do I scan the QR Code on WATI Trial?
How can I create a QR Code for my WhatsApp Number?
Can I get Green Tick Verification on my Personal Number?
Can you call the Whatsapp number, that's already registered to use Whatsapp Business API?
How should I choose a phone number for WhatsApp?
Steps to use phone number that has been registered with Whatsapp Business before
Display Name
Introduction
Creating click to chat link
Approve Messaging On-Behalf-Of your brand
How long does it take to get approved for WhatsApp Business APIs?
How do I get Green Tick Verification for my business?
What are the limitations of using WhatsApp Business APIs?
What is the process to get approval for WhatsApp Business APIs?
Facebook Business Manager ID
Facebook Business Verification
Why is Facebook Business Verification required?
How to check whether your business is verified?
What are the steps to get Facebook Business Verification?
What documents are required for Facebook Business Verification?
What if the 'Start Verification' button is greyed?
How can I contact Facebook Team for Business Verification Issues?
Types of Messages
Template Message
What is the difference between template message and session message?
What is a template message?
What are template formatting rules?
What is the max numbers of template message submission?
Could I attach a PDF or image into a template message?
Session Messages
Pricing
WATI CRM & APIs
How much is the setup cost for WATI CRM & APIs?
What is the pricing for WATI CRMs & APIs?
What are the costs for sending messages?
What is the cost for Premium Customer Support?
WhatsApp API Gateway
APIs & Integrations
WhatsApp APIs
WATI APIs
How can I add webhooks using WATI or WhatsApp API Gateway?
How can I send WhatsApp Message from Zoho CRM?
Can I send OTP on WhatsApp?
Does WATI support Dialogflow Integration?
Where can I find WATI API Documentation?
What if I need access to more APIs?
Integration
Team Inbox on WATI
Automation - Building a chatbot
Routing
Keyword Action
Reply Material
What is a Reply Material?
How do I add a Reply Material?
What and how to access Flow Builder?
How to build a flow
Default Action
Introduction
Broadcast Messaging & Templates
Broadcast
Tips to send personalized media content broadcast to each number
Is there a limit of broadcast messages?
How to send message to someone who is not in the Contact List?
What is a broadcast?
How do I add a new Broadcast?
How do I edit, delete or cancel a scheduled broadcast?
What is a Broadcast History?
Where can I see Broadcast Statistics & SMS Fallback?
How can I search and filter Broadcasts?
Template Messages
Personalization & Account Management
Operator Management
How to view, search and delete operator?
Detail Access Menu of each Roles
How to add team and assign operator to team?
How do I add more agents to my account?
Account & Billing
How can I download the past invoices?
How can I manage the billing and payment methods?
What are the working hours for WATI Support Team?
How do I unsubscribe from WATI?
Personalize your account
Contact Management
Dashboard and Reports
Mobile Apps
- All Categories
- Broadcast Messaging & Templates
- Broadcast
- What is a broadcast?
What is a broadcast?
Broadcast allows businesses to send template messages to their customers.
Broadcast messages can be sent to -
- Individual Customers,
- Customer Segments, OR
- Customers from CSV