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Advance Chatbot Builder: Setup Subscribe or Unsubscribe

Helpdesk Updated by Helpdesk

When can use Subscribe or Unsubscribe in Chatbot Builder?

Advanced Chatbot Builder are available in the Pro & Business Plan only. Read more about our plans

On the Advanced Chatbot Builder, these two actions are availabled called "Subscribe" and "Unsubscribe"

This icon can still be used to build a chatbot under the regular plan and the chatbot can be saved successfully.

However, when we want to select these advanced chatbot to use as Keyword Action or Default Action, there will be a pop-up asking us to upgrade in order to use these advanced chatbot builder features.

After upgrading Wati to the Pro or Business plan, you can use these advanced chatbots in Keyword or Default Action.

Meaning and Usage

Subscribe: This will update the "Allow broadcast" attribute of the current number into Yes. By updating this, this number agrees for us to send broadcast messages (template messages) to them later.

Unsubscribe: This will update the "Allow broadcast" attribute of the current number into No. By updating this, this number doesn't want to receive any further broadcast messages from us later in the future.

To use the above two features, simply select the icon and drag it into the chatbot, also drag the arrow from the step node that needs the action Subscribe or Unsubscribe. Or, we can also drag the arrow from the last node, and select to choose the icon.

Sample

How did we do?

Advance chatbot builder: Setup Assign User / Assign Team

How to use Conditions for Chatbot Builder

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