Table of Contents

2022.05.1 - Released on 18th May 2022

Nhi Luong Updated by Nhi Luong

Release Version Note

Tested in the latest stable versions on windows:

  • Chrome: Version 100.0.4896.127 (Official Build) (64-bit)
  • Edge: Version 100.0.1185.36 (Official Build) (64-bit)Firefox: 99.0.1 (64-bit)

Overall Updates

  • Update the Create New Flow UX for Trial Users with a better experience.
  • Enhance performance when importing data

WATI Detail Updates

  1. Team Inbox
  • Show confirmation popup when we select the "Delete Conversation" or "Spam & Block" feature from the WATI Team Inbox screen
  1. Broadcast
  • Redesign the contact selection part when sending broadcast and make the user experience better
  • Add pagination in the Template Selection List from the "Template Messages" menu
  1. Integration

Shopify Cash on Delivery (COD) features is RELEASED! : This feature provides the Shopify shop can send a confirmation WhatsApp message to the customer, to check again if a customer still wants to buy the item or need to consider more.For the detailed function of this Shopify COD, you may refer to here

  • Zoho Whatsapp chat button: enhance the error message to show clearer when the phone number does not exist on WATI
  • Zoho embedded team inbox screen: Enhance Phone Number Scenario Handling to Cater to Different formats and Store Locations. Users can add various formats of phone numbers as below and the system still can understand

Need to Handle Format

Expected Results

+ 852 9876 5432


+ (852) 9876 5432


(852) 9876 5432


+ 852-9876-5432


+ (852)-9876-5432




98765432 / 9876-5432 / 9876 5432


Assuming the Setting for Country Code in Zoho = 852

  • Zoho embedded team inbox: Introduce Embedded Team Inbox in Deal

How did we do?

2022.05.2 - Released on June 2022

2022.04.2 - Released on 22nd April 2022