2020.11.1 - Released on Dec 2020

Nhi Luong Updated by Nhi Luong

Release Version Note

Tested in latest stable versions on windows:

  • Chrome: Version 85.0.4183.121 (Official Build) (64-bit)
  • Edge: 85.0.564.63 (Official Build) (64-bit)
  • Firefox: 81.0.1 (64-bit)
  • IE 11.1082.18362.0

WATI Web Enhancement

  • Send Templates as a part of Automation Reply Material: Templates with buttons can be sent as reply materials for Automation
  • Search by Keyword on Team Inbox: Team Inbox now allows searching by keyword from the conversation
  • Update Contact Name from Team Inbox: Contact Name can be updated directly from the Team Inbox
  • Improve Performance of sending Template Message
  • Operator Role shall not be allowed to Export Contacts
  • Improved Timezone Selector Dropdown
  • When uploading images, the width of images would overflow: This has been fixed
  • Allow a different welcome message and fallback message as a part of Default Action with Automations
  • Added new filter for Broadcast Status = PENDING
  • Updates on Contact Module:
    • Allow sorting by created date
    • Add support for "Does not exist" for attributes filter
  • Default Filter for Template List: Hide DELETED templates by default
  • Filter by Team on Team Inbox
  • Filter by Topic on Team Inbox
  • Rich Media Broadcasts can now be viewed in the Broadcast list
  • Added Read/Delivered status for Template Messages
  • Added Integrations module to list all available and upcoming Integrations
  • Under Broadcast Stats, add "REPLIED" and "READ"
  • Customer Report Emails can not be configured to be sent daily, weekly or monthly

Mobile App

  • Allow Starting Conversations by sending Template Messages
  • Allow updating contact attributes
  • Allow Sync with Phone Contacts

Shopify App Updates

  • Support for Analytics for Cart Abandonment Recovery

How did we do?

2020.12.1 - Released on Jan 2021

2020.10.1 - Released on Oct 2020

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