Wati Pricing Plans

The pricing for Wati subscriptions and add-ons may vary by country. Please check your Wati account to get the exact price in your currency or go to https://www.wati.io/pricing/

Wati provides 3 Pricing Plans with different features tailoring your needs.

To get the latest on our pricing, please check our pricing page here.

Monthly Chatbot Sessions

Number of times a chatbot (or flows) can be triggered in a given billing month. Each new chatbot trigger is counted as one chatbot session.

To know more, read here

Chatbot Add-On

If you need more Chatbots than what is available in your plan, you can buy an add-on.

The Add-On fee is:

  • $100/month add-on for up to 100 chatbots in Growth/Pro/Business

Keyword Actions Add-On

If you need more Keyword Actions than what is available in your plan, you can buy an add-on.

The Add-On fee is:

  • $100/month add-on for up to 100 keyword actions in Growth/Pro/Business

AI KnowBot Responses Add-On

If you need more KnowBot responses than what is available in your plan, you can buy an add-on.

The Add-On fee is:

  • $30/month add-on for 1000 responses in Pro/Business

Annual Plan

Wati provides discount if you subscribe to an annual plan. If you decide to switch to an annual plan, the entire amount has to be paid upfront. Upon cancellation of the account in the middle of the plan duration, no amount is refunded.

Wati Conversation Fee

Apart from the subscription fee, there are additional fees charged for conversation usage based on the conversation category. On each account, you get 1,000 free service conversations (or, user-initiated conversations).

To know more about the applicable conversation fee and to estimate your costs, please check here.

Custom Domain

Custom domain allows you to have your Wati Account URL in this format - yourbrandname.wati.io instead of live-xxxx.wati.io

To request for a custom domain, please drop an email to our support team on support@wati.io

This is included in the Business Plan at no cost.

If you're on the Growth or Pro Plan, you are charged a one-time fee of $50 to enable custom domain.

Twilio for SMS Fallback

Available in the Business Plan, you can use SMS Fallback option with your Twilio account. If you'd like to integrate your Twilio account with Wati for SMS Fallback, please reach out to our support team on support@wati.io

Chatbot Data Enrichment

Chatbot Data Enrichment allows accessing the below advanced chatbot features -

The above chatbot features are only included in the Pro and Business Plan.

Website Chat Widget

WhatsApp Chat Widget can be generated for your website easily using the WhatsApp Chat Button Generator

Integrations

All Wati Plans include the below integrations::

  • Zapier
  • Zoho CRM
  • Shopify
  • Woocommerce
  • Pabbly Connect
  • Make.com (formerly Integromat)
  • Leadsquared CRM
  • Kylas
  • Google Sheets
  • Hubspot
  • Klaviyo
  • Zoho Flow

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