How To Import WhatsApp Chats
How To Add WhatsApp Number On Facebook or Instagram Page
How should I choose a phone number for WhatsApp?
PRO plan: Support export chat
Backup WhatsApp Chats
How to migrate a phone number from one BSP to another?
Steps to use phone number that has been registered with Whatsapp Business before
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How To Link WhatsApp Number To Facebook Page
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What are the limitations of using WhatsApp Business APIs?
What kind of business will be rejected by WhatsApp?
Approve Messaging On-Behalf-Of your brand
How do I get Green Tick Verification for my business?
How long does it take to get approved for WhatsApp Business APIs?
What is the process to get approval for WhatsApp Business APIs?
Creating click to chat link
Everything you need to know about your WhatsApp Manager
How can I change my display name
How to access WhatsApp Manager?
How to change your phone number
Facebook Business Manager ID
Embedded Sign Up
Can I get WhatsApp API access without Facebook Business Verification?
What are possible common errors in embedded signup flow?
Facebook Business Verification
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What if the 'Start Verification' button is greyed?
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How to top-up WATI credits?
Troubleshoot common errors in WATI
Released in 2020
2020.12.1 - Released on Jan 2021
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2021.07.1 - Released on Jan 2022
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2022.05.2 - Releasing on June 2022
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2022.04.1 - Released on 6th April 2022
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Types of Messages
What are template formatting rules?
How to get Opt-in for WhatsApp Messaging?
What is the difference between template message and session message?
How many template messages can be submitted for WhatsApp approval?
What is the max numbers of template message submission?
What is a template message?
How to trigger a flow with template?
Could I attach a PDF or image into a template message?
How to use interactive messages?
Conversation Based Pricing
WATI CRM & APIs
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How much is the setup cost for WATI CRM & APIs?
WhatsApp API Gateway
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What are difference between BASIC plan and PRO plan
APIs & Integrations
Where can I find the documentation for WhatsApp Business APIs?
Key Differences Between WATI CRM and WATI WhatsApp API Gateway
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How to add/import Shopify Contacts into WATI
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Add-on: Google Sheet Automation
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WhatsApp Chat Button Integration
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HubSpot WhatsApp Integration: Capture New WhatsApp Contacts To HubSpot For Free
LeadSquared WhatsApp Integration: Capture All New WhatsApp Contacts To LeadSquared
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Automation - Building a chatbot
What features are available in advance flow builder
Advance flow builder: Update Attribute
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Export and Import of Flows
How to collect data using Google Spreadsheets
How to update data using Google Spreadsheets
Broadcast Messaging & Templates
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Tips to send personalized media content broadcast to each number
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How to submit template messages on WhatsApp Manager for WhatsApp API Gateway
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Template Message Guidelines
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Mobile version 2.5.0 - Released on 15th Feb 2022
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Updated by Helpdesk
What can this do?
This feature allows you to update the data through automation into Google Spreadsheets. From time to time, you may require your customers to update their details or information.
Setting up your flow and configuring Google Spreadsheet
Create your flow elements, in this example, we will ask the user to update their location.
- Go to Automation
- + Add Flow
- Drag elements on the left to create your flow
- Add Google Spreadsheet node at the entry point after last input of data
Connecting to the Google Spreadsheet node:
- Hover over the edit button on the Google Spreadsheet node
- Add your Google account and allow permissions
- Select the spreadsheet you want the data to be updated in
- Select which sheet tab of the spreadsheet for data input update
- Select Update a row
- Reference Column - input reference against the field you want to be updated
- Update in and by - the field(s) you wish to be updated
Click "Save" and save your flow too.
Setting up the keywords: Now you need to configure the keywords for this flow so that the user can trigger the flow
- Go to Automation
- Keyword Action
- Add Keyword Action
Enter the unique keyword that you want the user to be able to trigger the flow, we will use "update location data", you can choose exact matching or fuzzy matching.
- Click on the next step
- Search the name of your flow
- Tick the box of the flow and save
How to Test
Use your registered WATI account number and type in the keyword "Update location data" to activate the flow.
Google Spreadsheets before the flow is triggered in Whatsapp:
Google Spreadsheets after the flow is triggered in Whatsapp:
The sheet has automatically updated the location data because it used the name and phone number to cross-reference.