How to use Sync button for Catalog feature

Madhavan Updated by Madhavan

If you have added New product items in the Catalog or have created new Sets in the Catalog then to get the Sets or New product items to be updated in WATI the Sync button is used. All you need to do is click the Sync button and the newly added items get updated

  • You can find the “Sync” button in the Catalog section while setting up the Keyword

  • The Sync button is also provided in the Wati Chatbot builder when the Set & Product nodes are selected

Note: Once the Sync button is clicked, then after 5 minutes only you can use the Sync button. 

How did we do?

How to collect customer order details from Catalog orders using Google sheets

How to trigger a reply message once the “View sent cart” catalog message is sent from customer