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- Broadcast Messaging & Templates Broadcast
Getting Started
WhatsApp Number
How do I scan the QR Code on WATI Trial?
How can I create a QR Code for my WhatsApp Number?
Can I get Green Tick Verification on my Personal Number?
Can you call the Whatsapp number, that's already registered to use Whatsapp Business API?
How should I choose a phone number for WhatsApp?
Steps to use phone number that has been registered with Whatsapp Business before
Display Name
Introduction
Creating click to chat link
Approve Messaging On-Behalf-Of your brand
How long does it take to get approved for WhatsApp Business APIs?
How do I get Green Tick Verification for my business?
What are the limitations of using WhatsApp Business APIs?
What is the process to get approval for WhatsApp Business APIs?
Facebook Business Manager ID
Facebook Business Verification
Why is Facebook Business Verification required?
How to check whether your business is verified?
What are the steps to get Facebook Business Verification?
What documents are required for Facebook Business Verification?
What if the 'Start Verification' button is greyed?
How can I contact Facebook Team for Business Verification Issues?
Types of Messages
Template Message
What is the difference between template message and session message?
What is a template message?
What are template formatting rules?
What is the max numbers of template message submission?
Could I attach a PDF or image into a template message?
Session Messages
Pricing
WATI CRM & APIs
How much is the setup cost for WATI CRM & APIs?
What is the pricing for WATI CRMs & APIs?
What are the costs for sending messages?
What is the cost for Premium Customer Support?
WhatsApp API Gateway
APIs & Integrations
WhatsApp APIs
WATI APIs
How can I add webhooks using WATI or WhatsApp API Gateway?
How can I send WhatsApp Message from Zoho CRM?
Can I send OTP on WhatsApp?
Does WATI support Dialogflow Integration?
Where can I find WATI API Documentation?
What if I need access to more APIs?
Integration
Team Inbox on WATI
Automation - Building a chatbot
Routing
Keyword Action
Reply Material
What is a Reply Material?
How do I add a Reply Material?
What and how to access Flow Builder?
How to build a flow
Default Action
Introduction
Broadcast Messaging & Templates
Broadcast
Tips to send personalized media content broadcast to each number
Is there a limit of broadcast messages?
How to send message to someone who is not in the Contact List?
What is a broadcast?
How do I add a new Broadcast?
How do I edit, delete or cancel a scheduled broadcast?
What is a Broadcast History?
Where can I see Broadcast Statistics & SMS Fallback?
How can I search and filter Broadcasts?
Template Messages
Personalization & Account Management
Operator Management
How to view, search and delete operator?
Detail Access Menu of each Roles
How to add team and assign operator to team?
How do I add more agents to my account?
Account & Billing
How can I download the past invoices?
How can I manage the billing and payment methods?
What are the working hours for WATI Support Team?
How do I unsubscribe from WATI?
Personalize your account
Contact Management
Dashboard and Reports
Mobile Apps
Broadcast
Tips to send personalized media content broadcast to each number
This is very useful if you want to send personalized QR codes image for each contact in the same broadcast. When creating a rich template message , you can use WATI to personalize the URL, so that ea…
Is there a limit of broadcast messages?
Messaging limits determine how many unique users your business can send messages to on a daily basis. This includes new conversations as well as existing conversations with users. The messaging limit…
How to send message to someone who is not in the Contact List?
WATI does not allow you to send a message to anyone who is not in the contact list. You must first add them to contacts and then send them a pre-approved template message. To add a contact, please fo…
What is a broadcast?
Broadcast allows businesses to send template messages to their customers. Broadcast messages can be sent to - Individual Customers,. Customer Segments, OR. Customers from CSV.
How do I add a new Broadcast?
There are several ways to add a new broadcast. 1. Add new broadcast from Broadcast History screen for a list of selected contacts: Click "New Broadcast" to schedule Template Message Broadcast...... F…
How do I edit, delete or cancel a scheduled broadcast?
When you created a broadcast it will be added to the Scheduled Broadcast. Here you can edit or delete created Broadcasts...... When the time comes, the broadcast will start and deliver the template m…
What is a Broadcast History?
The Broadcast History shows all the sent broadcasts in one place, containing the following set of data fields and buttons: Broadcast Name.. Broadcast Time.. Progress of Delivery.. Count of Recipients…
Where can I see Broadcast Statistics & SMS Fallback?
Click Broadcast Statistic button to view a broadcast results in details:..... Use the filter to sort contacts by Status (Queued, Pending, Sending, Delivered, Failed):..... To those contacts unreachab…
How can I search and filter Broadcasts?
Search Broadcast by entering keyword in the search textbox...... Sort by Last Updated...... Click Filter button and choose status of Broadcast......
