How to allow users to Opt-Out or Unsubscribe from Broadcasts?

WhatsApp recommends that all businesses only send messages to users who have opted-in to receive messages from you. It is always a good practice that businesses allow their users to opt-out of messag…

Jitesh Dugar
Updated 1 month ago by Jitesh Dugar

How do I edit, delete or cancel a scheduled broadcast?

When you created a broadcast it will be added to the Scheduled Broadcast. Here you can edit or delete created Broadcasts. When the time comes, the broadcast will start and deliver the template messag…

Updated 6 months ago

What is a Broadcast History?

The Broadcast History shows all the sent broadcasts in one place, containing the following set of data fields and buttons: Broadcast Name. Broadcast Time. Progress of Delivery. Count of Recipients. F…

Updated 1 year ago

What is a broadcast?

Broadcast allows businesses to send template messages to their customers. Broadcast messages can be sent to - Individual Customers,. Customer Segments, OR. Customers from CSV.

Updated 8 months ago

How do I add a new Broadcast?

There are several ways to add a news broadcast. 1. Add new broadcast from Broadcast History screen for a list of selected contacts: Click "New Broadcast" to schedule Template Message Broadcast. Follo…

Updated 6 months ago

Tips to send personalized media content broadcast to each number

This is very useful if you want to send personalized QR codes images for each contact in the same broadcast. When creating a rich template message , you can use WATI to personalize the URL, so that e…

Updated 7 months ago

How to send message to someone who is not in the Contact List?

WATI does not allow you to send a message to anyone who is not on the contact list. You must first add them to contacts and then send them a pre-approved template message. To add a contact, please fo…

Updated 9 months ago

Is there a limit of broadcast messages?

Messaging limits determine how many unique users your business can send messages to on a daily basis. This includes new conversations as well as existing conversations with users. The messaging limit…

Updated 6 months ago

How can I search and filter Broadcasts?

Search Broadcast by entering keywords in the search textbox. Sort by Last Updated. Click the Filter button and choose the status of Broadcast.

Updated 8 months ago

Where can I see Broadcast Statistics?

Click the Broadcast Statistic button to view broadcast results in detail: Use the filter to sort contacts by Status (Queued, Pending, Sending, Delivered, Failed): Click "Export to CSV" to export Broa…

Updated 1 month ago