Template Message

What are template formatting rules?

Must be text-based containing only letters, digits & special characters, emojis and WhatsApp-specific formatting (see formatting table below) Can't have more than 1024 characters. Template Name. What…

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Updated 1 day ago by Helpdesk

How to get Opt-in for WhatsApp Messaging?

WhatsApp recommends that you collect opt-in from users before sending them WhatsApp Notifications Collect opt-in wherever is best for your customers EXAMPLE METHODS In a WhatsApp thread. Missed call.…

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Updated 1 day ago by Helpdesk

What is the difference between template message and session message?

Customer Support Message/Session Message is the message that is sent when a customer starts a message first. The session is valid till 24 hours from the customer's last message sent time. If a custom…

Updated 1 day ago

How many template messages can be submitted for WhatsApp approval?

WhatsApp allows upto 250 template messages per WhatsApp Business Account (WABA) You can delete older/unused templates and create new ones.

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Updated 1 day ago by Helpdesk

What is the max numbers of template message submission?

WhatsApp supports up to 250 templates (approved) per account. If your account got error that cannot create more template, you can try to delete some old history approved template messages in order to…

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Updated 1 day ago by Helpdesk

What is a template message?

Message Templates are message formats for common reusable messages a business may want to send. Businesses must use Message Templates for sending notifications to customers. This allows a business to…

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Updated 1 day ago by Helpdesk

How to trigger a flow with template?

With quick reply buttons on template, further actions can be done automatically when the button on the template is clicked, for example, assigning chat to different teams, gathering information from…

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Updated 1 day ago by Helpdesk

Could I attach a PDF or image into a template message?

The answer is Yes! With WATI template message, you can create template messages contain various types of media including Image (jpeg, png); Video (mp4); Document (pdf) Steps by steps guide are as fol…

Helpdesk
Updated 1 day ago by Helpdesk

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