Introduction

What is WATI Automation Feature?

Automation Function allows users to setup common keywords to quickly respond to customers when the agent hasn't picked up the chat yet. This tab also has working hours setting each day and out of off…

Updated 1 month ago

How does WATI Automation Feature work?

With WATI Automation Feature, you can create automation rules based on keyword matching. You can run reply rules based on the following - Exact Keyword Matching. Fuzzy Keyword Matching. Below video e…

Updated 1 month ago

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