Released in 2020

2020.12.1 - Released on Jan 2021

Flow Builder is available, importing chats is now supported in JSON format. Sending stickers via automation is supported too, performance of dashboard is improved and many more features.

Helpdesk
Updated 3 months ago by Helpdesk

2020.11.1 - Released on Dec 2020

Now sending templates via Automation reply is available, Team inbox conversations can be found by searching keywords. Updating of contact name from Team Inbox is available. Team Inbox has some new filters and many more.

Dayana
Updated 2 months ago by Dayana

2020.10.1 - Released on Oct 2020

New filter in Dashboard for top operators, validation update when drafting template messages. Can edit rejected template messages, can copy template messages now. Also many more updates...

Dayana
Updated 1 month ago by Dayana

2020.09.1 - Released on Sept 2020

Support of multi-language localization, support of two more filters in Team Inbox, admin can update passwords for users and many more.

Dayana
Updated 3 weeks ago by Dayana

2020.08.1 - Released on Aug 2020

Assigning teams to members is available, agent status of online/offline is shown now. Now can select existing attribute name for contacts. Support of copy/paste or drag drop picture is available now and many more new updates.

Dayana
Updated 1 month ago by Dayana

2020.07.1 - Released on July 2020

Can update company logo, sending template messages in different ticket status. Now can spam and block contacts, Create rich template messages, now you can import contacts too.

Dayana
Updated 2 months ago by Dayana

2020.06.1 - Released on May 2020

Filter of ticket status available now, multiple formats of sending files supported. Google Sheets addon is also added for notifications.

Dayana
Updated 3 months ago by Dayana

2020.05.1 - Released on May 2020

Get a 7 day trial, can view attributes in teaminbox now. Automation is available now with a lot of more features.

Dayana
Updated 2 months ago by Dayana

2020.04.1 - Released on Apr 2020

Added the settings page, included a web support widget, enabled desktop notifications and more

Dayana
Updated 3 months ago by Dayana

RBI e-Mandate Latest Guidelines

India's central bank, the Reserve Bank of India (RBI) announced new guidelines for recurring payments (e-Mandates) to enhance the process and security measures for card payments, including the requirement of Additional Factor of Authentication (AFA), especially for ‘card-not-present” transactions.

Dayana
Updated 2 months ago by Dayana

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