Introduction

How to check any known issues with WATI?

WATI team is committed to ensuring our customers are able to use our platform without issues, but as we're constantly upgrading our platform, there might be some known issues on the platform. If you…

Helpdesk
Updated 2 weeks ago by Helpdesk

What are the limitations of using WhatsApp Business APIs?

WhatsApp Business API unlocks a wide range of possibilities for businesses. However, there are some limitations on WhatsApp Business APIs that you should be aware of. Limitations of WhatsApp Business…

Helpdesk
Updated 1 month ago by Helpdesk

What kind of business will be rejected by WhatsApp?

What kind of business will be rejected by WhatsApp? According to WhatsApp Commerce Policy : When you offer goods or services for sale, we consider all messages and media related to your goods or serv…

Helpdesk
Updated 2 weeks ago by Helpdesk

Approve Messaging On-Behalf-Of your brand

We need your help to approve messaging on behalf of your brand - Click on the link in your email or log in to Business Manager.. Within Business Manager, click Business settings.. Click Requests.. Un…

Helpdesk
Updated 1 month ago by Helpdesk

How do I get Green Tick Verification for my business?

WhatsApp Green Tick Verification is different from WhatsApp API Verification. A business may be approved for using WhatsApp APIs, but may not have a Green Tick. You can apply for Green Tick after you…

Helpdesk
Updated 1 month ago by Helpdesk

How long does it take to get approved for WhatsApp Business APIs?

WhatsApp Business APIs requires you to be approved by WhatsApp Team. WATI is an Official Partner for WhatsApp Business Solutions, but we do not guarantee that a business will be approved by WhatsApp,…

Helpdesk
Updated 1 month ago by Helpdesk

What part of WATI can be tried out as a Trial Account?

As a TRIAL account you can try out various functionalities of WATI without paying such as: Using Team Inbox , to try out conversation (with your own number), which includes: Attaching media: images,…

Helpdesk
Updated 2 weeks ago by Helpdesk

What is the process to get approval for WhatsApp Business APIs?

WATI Team will handle and guide businesses to get approval for WhatsApp Business APIs. Setup Time: 1 hour after you complete the entire payment & signup process. (Depending on Business verification p…

Helpdesk
Updated 2 weeks ago by Helpdesk

Creating click to chat link

Since your clients need to add your WhatsApp number to chat with you, it's easy to include a short link in your social profiles or online, so that they can click to chat with you directly. You can us…

Helpdesk
Updated 2 weeks ago by Helpdesk

Contact