Summary
This article provides an overview of Wati integrations that enable businesses to automate messaging, manage customer interactions efficiently, and streamline workflows. Learn how Wati connects with various platforms such as Google Sheets, Shopify, Zoho, HubSpot, Zapier, and more to enhance customer communication and business operations.
Integrating Wati with other platforms allows businesses to automate messaging, manage customer interactions efficiently, and streamline workflows. Below, you'll find a list of available integrations and their benefits.
Available Integrations
Wati API
The Wati API provides access to powerful features such as:
Automated messages
Delivery and read receipts
Message tracking
With these features, businesses can efficiently manage customer interactions on WhatsApp.
Google Sheets
Wati enables bi-directional communication between your WhatsApp account and Google Sheets. This integration allows businesses to:
Automate and streamline customer interactions
Track customer information and communication history
Zoho
Integrate Wati with Zoho CRM and Zoho Flow to:
Seamlessly manage and track customer interactions
Automate customer communication processes
Improve customer service and support efficiency
Shopify
With Wati's Shopify integration, businesses can:
Provide customer support through WhatsApp
Send automatic order confirmations, shipping updates, and delivery notifications
Send abandoned cart reminders and promotional messages
Use Shopify CRM data for targeted messaging and personalized communication
WooCommerce
Integrate Wati with WooCommerce to:
Manage customer support and sales directly
Handle customer queries, track orders, and manage inventory via WhatsApp
HubSpot
Wati's HubSpot integration allows businesses to:
Manage customer interactions, sales, and support from one platform
Automate customer communication processes
Streamline customer data management for improved efficiency
Calendly
With this integration, businesses can:
Schedule and confirm appointments via WhatsApp
Reduce no-shows and improve scheduling efficiency
Make.com (Formerly Integromat)
This integration enables businesses to:
Automate workflows and connect Wati with various apps
Transfer and update customer data
Automate customer support and send personalized messages
LeadSquared
Integrate Wati with LeadSquared to:
Manage and track leads, customer interactions, and sales
Automate lead generation, qualification, and nurturing
Zapier
Zapier integration allows businesses to:
Connect Wati with over 2,000 apps
Automate workflows and transfer customer data
Streamline customer support and messaging
Pabbly Connect
With Pabbly Connect, businesses can:
Automate tasks such as sending messages, creating contacts, and managing group chats
Configure actions and triggers for streamlined workflows
Klaviyo
The Klaviyo integration enables businesses to:
Send WhatsApp messages from Klaviyo
Transfer chatbot data from Wati to Klaviyo
Note: This integration requires active Wati and Klaviyo subscriptions.
Relevant Articles
Frequently Asked Questions (FAQs)
Integration-Specific Questions
How does Wati integrate with Google Sheets?
Wati allows bi-directional communication with Google Sheets, enabling businesses to automate interactions and track customer information. 2. Can I send automated order updates via WhatsApp using the Shopify integration?
Yes, Wati's Shopify integration enables automatic order confirmations, shipping updates, and delivery notifications. 3. What benefits does the HubSpot integration provide?
The HubSpot integration allows businesses to manage customer interactions, sales, and support processes within HubSpot. 4. How does the Zapier integration work?
Zapier connects Wati with over 2,000 apps, allowing businesses to automate workflows and transfer data between applications seamlessly. 5. Is the Pabbly Connect integration free?
Pabbly Connect offers various plans, including free and paid options, depending on your automation needs. 6. Can I use Klaviyo and Wati together for marketing automation?
Yes, the Klaviyo integration enables businesses to send WhatsApp messages and transfer chatbot data for targeted marketing campaigns.
Troubleshooting & Support
Where can I get help if I face issues with integration?
We provide detailed documentation and support to assist with integration-related issues. You can also contact our support team for assistance. 8. What should I do if an integration is not working properly?
Ensure you have followed the setup instructions correctly and that all necessary permissions are granted. If issues persist, reach out to Wati support.