Wati

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Wati API docs

Product updates

How to contact support

Wati Overview

Step-by-step guidance to set up and start using Wati.

Getting Started

Instructions to link your WhatsApp number to Wati.

Connect Your Number

Learn how to apply for and obtain Meta Business Verification.

Meta Business Verification

Learn about WhatsApp usernames (BSUID), how they work, and the updates in Wati to help your business prepare for this new way customers can connect with you on WhatsApp.

WhatsApp Usernames & BSUID

Understand how billing works and how to manage your Wati payments.

Payment & Billing

Learn how to manage contacts and send campaigns in Wati

Campaigns

Learn how to use WhatsApp Business Calling to connect with customers through voice calls directly inside Wati. 

WhatsApp Calling

Learn how to manage conversations, collaborate with your team, and provide customer support from Wati's Shared Team Inbox.

Team Inbox

Automate responses and workflows with Wati’s chatbot tools.

Chatbots

Set up ads that bring users directly into a WhatsApp conversation.

(CTWA) Click to WhatsApp Ads

Showcase your products in a WhatsApp-friendly catalog.

Catalog

Automate messages, triggers, and actions to streamline communication.

Automation

Everything you need to get started with Astra, from onboarding and AI agent setup to installation, customization, and team management.

Astra

Wati's AI-powered tools to help you work faster, personalize conversations, and scale customer engagement effortlessly.

Wati AI 

Learn how to set up and manage RCS messaging with Wati.

RCS & Wati

Learn how to connect TikTok to Wati and start using it effectively.

TikTok & Wati

Integrate and manage Facebook Messenger chats in Wati.

FB Messenger & Wati

Handle Instagram DMs alongside WhatsApp chats in one platform.

Instagram & Wati

Track performance and gain insights from your messaging data.

Analysis & Reporting

Connect Wati with your favorite tools and platforms.

Wati Integrations

Build custom solutions using Wati’s developer-friendly APIs.

Wati APIs & Webhooks

Learn how Wati keeps your data safe and compliant.

Privacy & Security

Find answers and get help from Intercom Support and Community Experts

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Track the progress of all tickets and conversations related to your company.

Customer Portal.

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Create your workspace and invite the people you work with.

Set up your account

Build your first workflow and watch it run end to end.

Ship something

Connect the tools your team already uses to bring data in.

Connect your stack

A quick lap of the product so you know where everything lives.

{appName} in 60 seconds

This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

Prototype article-aware answer

Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

Prototype integrations answer

In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

Prototype invite-team answer

This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

Prototype answer unavailable

I’ve got this page open. Ask me anything about it and I’ll answer from the docs.