Summary
Want to automate WhatsApp notifications using Zapier? Even though Zapier doesn’t offer native WhatsApp support, you can still send messages with your approved WhatsApp API account via Wati. This guide explains two simple ways to do it: using Wati’s official Zapier app or Zapier Webhooks.
Instructions
If you're looking to automate WhatsApp messages as part of your workflow, Zapier can help - just not in the traditional way. While the WhatsApp app on Zapier currently shows "Not Yet Supported", Wati provides two effective alternatives for sending WhatsApp messages through Zapier.
Option 1: Use the Wati Zapier App
The easiest way to get started is by using Wati’s native Zapier integration.
What you’ll need:
A WhatsApp API-approved account with Wati
A Zapier account
Option 2: Use Zapier Webhooks with Wati API
If you prefer more flexibility or are comfortable working with API calls, you can use Zapier Webhooks to send messages through Wati’s REST API (Representational State Transfer).
What you’ll need:
A WhatsApp API-approved account with Wati
Your Wati endpoint and API key
A Zapier account
Frequently Asked Questions (FAQs)
General Questions
1. Can I use Zapier to send WhatsApp messages directly?
→ Not directly. Zapier doesn’t currently support WhatsApp natively. However, if you have an approved WhatsApp API account with Wati, you can still send messages using two available workarounds.
2. What are my options for sending WhatsApp messages through Zapier?
→ You can either use the official Wati Zapier app for a no-code setup or configure Zapier Webhooks to send messages using Wati’s REST API.
3. Do I need a Wati account to use these methods?
→ Yes. You must have a WhatsApp API-approved account with Wati to send messages through Zapier using either method.
Using the Wati Zapier App
4. Is the Wati Zapier app easy to set up?
→ Yes. It’s the simplest way to send WhatsApp messages from Zapier. You just need to connect your Wati account and configure a few fields in your Zap.
5. What do I need to use the Wati Zapier app?
→ You’ll need:
A WhatsApp API-approved Wati account
A Zapier account
Your Wati API key and endpoint
Using Zapier Webhooks
6. Why would I use Zapier Webhooks instead of the Wati Zapier app?
→ Zapier Webhooks offer more flexibility and control over how and when your WhatsApp messages are triggered. This is useful if you're comfortable working with APIs or need advanced customization.
7. What information do I need to send messages using Zapier Webhooks?
→ You’ll need your Wati API key, endpoint URL, and a valid WhatsApp template. You’ll also need to set up the Webhook action correctly in your Zap.