Summary
This help article explains the new rules and provides step-by-step instructions on how to boost your business-initiated messaging limit. Whether you're just getting started or looking to expand your reach, we've got you covered.
Instructions
Starting November 1, 2023, Business Verification is no longer mandatory to increase your messaging limit. We've made it easier for you to increase your messaging limit on Wati. You can increase your limit by messaging 1,000 unique contacts in a rolling 30-day period and maintaining a high-quality rating.
When you first sign up with Wati, you'll have the following capabilities:
Send business-initiated messages to up to 250 contacts per 24 hours
Add up to 2 numbers on WhatsApp Business API
Send unlimited replies to user-initiated conversations without any limitations
Increasing Your Business-Initiated Messaging Limit
To increase your business-initiated messaging limit, you have two options:
1. Complete Meta Business Verification: Follow our guide to complete Facebook Business Verification. This process helps verify your business identity and can increase your messaging limit.
2. Message 1,000 Unique Contacts: Send messages to 1,000 unique contacts in a rolling 30-day period and maintain a high-quality message rating. If you achieve this, you will no longer require Meta Business Verification to increase your limit.
By following one of these methods, you can enjoy a higher messaging limit and reach more customers on WhatsApp. Remember to always follow best practices and guidelines to ensure a smooth and successful messaging experience.
Frequently Asked Questions (FAQs)
General Questions
What changed regarding Business Verification on November 1, 2023? Starting November 1, 2023, Business Verification is no longer mandatory to increase your messaging limit.
What are the initial messaging limits when I sign up with Wati? When you first sign up with Wati, you can send business-initiated messages to up to 250 contacts per 24 hours, add up to 2 numbers on WhatsApp Business API, and send unlimited replies to user-initiated conversations.
Increasing Messaging Limits
How can I increase my business-initiated messaging limit? You can increase your limit by either completing Meta Business Verification or by sending messages to 1,000 unique contacts in a rolling 30-day period and maintaining a high-quality message rating.
Do I need to complete Meta Business Verification to increase my messaging limit? No, you can also increase your limit by sending messages to 1,000 unique contacts in a rolling 30-day period and maintaining a high-quality message rating, making Meta Business Verification optional.
Meta Business Verification
What is Meta Business Verification, and how do I complete it? Meta Business Verification is a process to verify your business identity. You can follow our guide to complete Facebook Business Verification, which will help increase your messaging limit.
Messaging Limits and Quality Rating
What happens if I send messages to 1,000 unique contacts in a rolling 30-day period? If you send messages to 1,000 unique contacts and maintain a high-quality message rating, you will no longer require Meta Business Verification to increase your messaging limit.
How do I maintain a high-quality message rating? To maintain a high-quality message rating, ensure your messages are relevant, engaging, and comply with WhatsApp's policies.