Summary
Editing or deleting a scheduled campaign allows businesses to modify or cancel messages before they are sent. This guide explains how to access, update, or remove scheduled campaigns within the platform. It also covers best practices for planning, testing, and monitoring campaigns to improve message effectiveness. Additionally, it provides troubleshooting tips for common scheduling issues to ensure smooth message delivery.
Note: Broadcasts are now Campaigns – same powerful features, updated name!
Instructions
Overview of Scheduled Campaigns
When you create a campaign, it is added to the Scheduled Campaign section. Here, you can view, edit, and delete created campaigns.
Editing a Campaign
To edit a campaign, follow these steps:
Access your Scheduled Campaigns: Navigate to your account's scheduled campaign section.
Select the Campaign: Choose the campaign you want to edit by clicking on its title.
Update Your Message: Type in a new message or modify the existing one in the text area provided.
Confirm Changes: Review your updated message and click "Save" if everything is correct.
Deleting a Campaign
To delete a campaign, follow these steps:
Access your Scheduled Campaigns: Navigate to your account's scheduled campaign section.
Select the Campaign: Choose the campaign you want to delete by clicking on its title.
Delete Confirmation: A confirmation dialog will appear; click "Delete" if you are certain about removing the campaign.
Best Practices for Scheduled Campaigns
Plan Ahead: Schedule your campaigns well in advance to ensure timely delivery of your message.
Test Your Campaigns: Before sending, test your campaigns to ensure they are functioning correctly and that the intended recipients receive the expected message.
Monitor Performance: Keep an eye on your campaign's performance to identify areas for improvement.
Troubleshooting Common Issues
Message Not Delivered: Ensure that your account information is up-to-date and that you have not exceeded any message limits or restrictions.
Campaign Not Scheduling Correctly: Verify that the scheduled time is set correctly and that there are no conflicts with other campaigns. By following these steps and best practices, you can efficiently edit or delete scheduled campaigns, ensuring that your messages reach their intended recipients on time.
Frequently Asked Questions (FAQs)
General questions
1. What is a scheduled campaign?
A scheduled campaign is a campaign that has been created and set to be sent at a future date and time.
2. Where can I find my scheduled campaigns?
All scheduled campaigns are available in the Scheduled Campaigns section of your account.
3. Are Broadcasts and Campaigns the same feature?
Yes. Broadcasts have been renamed to Campaigns, with no change in functionality.
Editing scheduled campaigns
4. Can I edit a campaign after it has been scheduled?
Yes. You can edit a scheduled campaign before it is sent by selecting it from the Scheduled Campaigns section and updating the message.
5. What changes can I make when editing a scheduled campaign?
You can modify the message content and save the updated version before the campaign is sent.
Deleting scheduled campaigns
6. Can I delete a scheduled campaign?
Yes. You can delete a scheduled campaign at any time before it is sent.
7. What happens after I delete a scheduled campaign?
Once deleted, the campaign is permanently removed and will not be sent.
Best practices and troubleshooting
8. What are the recommended best practices for scheduled campaigns?
Plan campaigns in advance, test messages before sending, and monitor performance to improve results.
9. Why was my scheduled campaign not delivered?
This can happen if account details are outdated, message limits are exceeded, or delivery restrictions apply.
10. Why is my campaign not scheduling correctly?
Check that the scheduled time is correct and ensure there are no conflicts with other scheduled campaigns.