Summary
Sending personalized QR code images to multiple contacts in the same campaign can significantly improve user engagement. With WATI, you can customize the URL in a rich template message so that each recipient gets a unique media file. This article will walk you through the steps to set up personalized QR codes efficiently.
Note: Broadcasts are now Campaigns – same powerful features, updated name!
Instructions
Steps to Send Personalized QR Codes
1. Create a Rich Template Message
Log in to your WATI account.
Navigate to the Template Messages section.
Select Image, Video or Document checkbox depending on which media you are sending.
The template creation screen will appear.
2. Enable Custom Media Header
Tick the checkbox labeled Add a different header.
Under Enter URL, specify a dynamic parameter for the media URL. For example, you can use
{{qr_url}}or{{image}}as the parameter.
3. Update Contact Information
Each contact should have a unique qr_url value associated with them. You can update this in two ways:
Method 1: Manually Updating Contacts
Go to the Contacts screen in WATI.
Edit each contact and add a unique
qr_urlvalue for them.
Method 2: Bulk Updating via Import
In the template creation screen, click Next.
Use the Import option to upload an Excel file containing multiple contacts.
Ensure your Excel file has a column named
qr_url, where each contact has a unique URL.Upload the file and confirm the data.
4. Sending the Campaign
Once all contacts have their unique
qr_urlvalues, proceed to send the message.Each recipient will receive the same message but with a personalized QR code.
Example of an Excel Import File
Below is a sample structure for your import file:
Phone Number |
|
+1234567890 |
|
+0987654321 |
|
Each contact will receive a different QR code image based on the URL assigned to them.
Example of a Personalized Message
If your template message includes:
Hello {{name}}, scan your personalized QR code below.Each customer will see their respective QR code when they receive the message.
Need More Help?
Watch our step-by-step demo video:
Frequently Asked Questions (FAQs)
General questions
1. What is the purpose of sending personalized QR codes in a campaign?
Personalized QR codes allow each contact to receive a unique QR code image, helping improve engagement and ensure the content is specific to each recipient.
2. Can I send personalized QR codes to multiple contacts in one campaign?
Yes. You can send personalized QR codes to multiple contacts in the same campaign by using dynamic media URLs in a rich template message.
3. Are Broadcasts and Campaigns different?
No. Broadcasts have been renamed to Campaigns, with no change to features or behavior.
Template setup
4. What type of template message should I use?
You should use a rich template message and select Image, Video, or Document, depending on the media you want to send.
5. What does the “Add a different header” option do?
It allows you to use a dynamic media URL so each contact receives a different media file, such as a personalized QR code.
6. What dynamic parameters can I use for the media URL?
You can use parameters like {{qr_url}} or {{image}}, as long as the same parameter is mapped to contact data.
Contact data and imports
7. How do I assign a unique QR code to each contact?
You can manually update each contact with a unique qr_url value or bulk upload contacts using an Excel file with a qr_url column.
8. What is required in the Excel import file?
The file must include a phone number column and a qr_url column, with a unique URL for each contact.
Sending the campaign
9. Will all contacts receive the same message text?
Yes. The message text remains the same, but the QR code image changes based on the URL assigned to each contact.
10. What will the recipient see when they receive the message?
Each recipient will see the message along with their own personalized QR code image generated from their unique URL.