Summary
Wati now supports webhook configurations for multiple WhatsApp numbers, making it easier to manage events across different numbers from a single place. This guide explains how to set up webhooks and what to expect when events are triggered.
Instructions
Follow these steps to configure webhooks for multiple numbers:
Step 1: Open the Webhook settings
Log in to your Wati account.
From the left-hand menu, click on Webhook.
Step 2: Add a new webhook
Click the Add Webhook button.
Step 3: Choose your numbers
Select one or more WhatsApp numbers you want the webhook to apply to.
Step 4: Select events to track
Choose the event types you want the webhook to listen for (e.g., message received, chat assigned).
Step 5: Save your settings
Click Save to activate the webhook for the selected numbers.
When an event is triggered, the webhook payload will include an additional field called channelPhoneNumber. This value tells you which WhatsApp number triggered the event.
Note: The Payment Captured event is currently not supported for multiple numbers. It will only work with the default number.