Wati.io

Wati Overview

Step-by-step guidance to set up and start using Wati.

Getting Started

Instructions to link your WhatsApp number to Wati.

Connect Your Number

Learn how to apply for and obtain Facebook Business verification.

Get Verified by Facebook

Understand how billing works and how to manage your Wati payments.

Payment and Billing

Discover how to send messages to multiple contacts efficiently.

Broadcast and Bulk Messages

Collaborate with your team to manage customer chats in one inbox.

Shared Team Inbox

Automate responses and workflows with Wati’s chatbot tools.

Chatbot

Set up ads that bring users directly into a WhatsApp conversation.

Click to WhatsApp Ads (CTWA)

Use AI to answer common questions and reduce manual workload.

AI Support Agent (Knowbot)

Showcase your products in a WhatsApp-friendly catalog.

Catalog

Automate messages, triggers, and actions to streamline communication.

Automation

Integrate and manage Facebook Messenger chats in Wati.

Facebook Messenger and Wati

Handle Instagram DMs alongside WhatsApp chats in one platform.

Instagram and Wati

Analysis & Reporting: Track performance and gain insights from your messaging data.

Analysis and Reporting

Connect Wati with your favorite tools and platforms.

Wati Integrations

Build custom solutions using Wati’s developer-friendly APIs.

Wati APIs

Learn how Wati keeps your data safe and compliant.

Privacy and Security

Explore effective ways businesses use Wati and tips for success.

Use cases and Best Practices

Find answers and get help from Intercom Support and Community Experts

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