This article answers common questions about integrating Wati with other platforms, including HubSpot, Zendesk, Freshdesk, Zoho CRM, Pipedrive, Shopify, and more. It also covers options for custom integrations using APIs, and provides guidance on managing contacts such as blocking spam leads.

Question: How to transfer Wati leads to Hubspot?

Answer: To transfer Wati leads to HubSpot, you can set up an integration using Retool. This involves creating a HubSpot Private App to generate an API key, setting up a workflow in Retool to send contact data, and adding the generated webhook URL to Wati’s Webhooks section. Once configured, every new contact messaging your Wati number will automatically be added to HubSpot.

Question: Is Wati and Zendesk native integration available?

Answer: Wati doesn’t currently have a native integration with Zendesk. However, you can always check our native integrations with Pabbly or Zapier to explore integrating other systems like Zendesk.

Question: Is Wati and Freshdesk native integration available?

Answer: Wati doesn’t currently have a native integration with Freshdesk. However, you can always check our native integrations with Pabbly or Zapier to explore integrating other systems like Freshdesk.

Question: Can I integrate Poora, Tally, LMS Baba, or Pagarbook directly with Wati?

Answer: Wati does not offer native integrations with Poora, Tally, LMS Baba, or Pagarbook. However, you can explore Wati’s APIs to build custom integrations and achieve your use case. You can find details about Wati’s APIs here.

Question: Can I integrate Pipedrive with Wati?

Answer: Yes, integration between Pipedrive and Wati is possible using Zapier. You can find more info here: Zapier - Pipedrive + Wati integration

Question: How do I send an order tracking link from Shopify in Wati?

Answer: Use Shopify’s predefined variable tracking_url_partial_variable in your automated message.