Wati

Understanding rule-based automation in Wati

Understanding built-in automation rules: Out of Office (OOO) and Welcome Message

How to set up Triggers in rules

How to set up Filters in rules

How to set up Actions in rules

How to create keyword-based rules

How to automatically assign a chat to the last assignee

How to configure follow-ups when a customer doesn’t reply

Learn how to use rule-based automations in Wati!

Rule-Based Automations

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This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

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Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

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This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

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In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

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In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

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